Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
5
Does what it says it will do!
on December 10, 2018
Posted by: shane22
from Chesterfield, MO
Gender:Male
[This review was collected as part of a promotion.] Took this out and worked in the very heart of my leaf season with bits of mulch and small branches throughout the yard and this tool very rarely slowed down. Very happy with my purchase and (can't believe I'm saying this) am looking forward to future fall leaf-collecting!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
I expected the machine to have more power
on December 10, 2018
Posted by: Anka
Gender:Female
I thought the blower and vacuum to have more power.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, December 10, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. The blower has a variable speed control that allows you to adjust the speed from 80-210mph. Rotate the orange knob upward to decrease speed and downward to increase speed. It is also recommended to use the Trivac with dried leaves and yard debris for optimal performance.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Handy Machine to Have
on December 11, 2018
Posted by: Just one
from Washington, D.C.
Gender:Male
Bought this about three weeks ago to do all our leaves. It is very handy and we do leaves in half the time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Good vacuum ok blower
on December 12, 2018
Posted by: 2many leaves
from Hooper, UT
Gender:Male
I have a lot of trees and was sick of raking so I decided to buy the WORX blower/mulcher vacuum. The vacuum works really well, it picks of everything. It’s also nice that the speed can be adjusted. I have a few areas that are filled with gravel or bark so I turned speed down and it sucked up the leaves and the the bark and gravel alone. The blower is difficult to use because it blows from under the vacuum chute. I’m a taller person so when I’m blowing it points straight to ground. I have to stand back further and hold it at the right angle or crouch down to get the right angle for the blower to work correctly. Overall I’m satisfied with the product and it seems like it should hold up for a while.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Life and time saver!
on December 12, 2018
Posted by: Xotikko
from Bronx, NY
Gender:Male
[This review was collected as part of a promotion.] Bought this product a few weeks ago and have no regrets about it. Wish I had known sooner about it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Yard work is 1000 times better
on December 12, 2018
Posted by: Eelio39
from Long Island, NY
Gender:Female
[This review was collected as part of a promotion.] I received the Trivac due to a recent suburban home purchase. This made the yard work that I was afraid of actually enjoyable. I love it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
on December 13, 2018
Posted by: KC in SF
from San Francisco
Gender:Male
Just tried my new leaf blower. It worked as advertised and is easy to operate. Better than my old leaf blower.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
It's OK
on December 13, 2018
Posted by: working Joe
from Louisville, KY
Gender:Male
Worth having but does not blow as well as the Toro electric blower that I already had. I believe the design is flawed here because the actual blower tube is not as long as the vacuum tube so it reduces it's effectiveness as a blower.
As far as the vacuum goes, it works pretty well as long as you're picking up small to medium size leaves (think ash, oak, maple, etc.). For sycamore leaves it doesn't work well at all due to their size.
I'm not sorry I bought it, but it now augments the blower that I had hoped to replace.
The fact that you don't have to take it apart to switch from blower to vacuum is what sold it, but it ultimately is what creates its shortfalls.
I would recommend it, with the qualifying statements above.
As far as the vacuum goes, it works pretty well as long as you're picking up small to medium size leaves (think ash, oak, maple, etc.). For sycamore leaves it doesn't work well at all due to their size.
I'm not sorry I bought it, but it now augments the blower that I had hoped to replace.
The fact that you don't have to take it apart to switch from blower to vacuum is what sold it, but it ultimately is what creates its shortfalls.
I would recommend it, with the qualifying statements above.
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, January 8, 2019
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused.
The blower has a variable speed control that allows you to adjust the speed from 80-210mph. Rotate the orange knob to decrease speed and to increase speed.
Thank you for choosing WORX!
The blower has a variable speed control that allows you to adjust the speed from 80-210mph. Rotate the orange knob to decrease speed and to increase speed.
Thank you for choosing WORX!
Written by a customer while visiting worx.com