Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
4
Does a decent job, but it is quite heavy
on March 10, 2018
Posted by: Tom_J
from Boise, Idaho
Gender:Male
I've owned the TRIVAC for a year now and overall I'm happy with it. There are some things that WORX should focus on to make this a 5-star product. I have a large yard and to do a thorough job in the fall and spring it takes several hours of blowing & mulching. I feel the strap that is shipped with the product is inadequate to comfortably handle the weight of the unit. In my opinion, what's needed is a shoulder harness that will take the strain off your arms and low back and distribute it to your shoulders and hips. Also, as mentioned by others, the power switch is so stiff that I have to use both thumbs to turn it off.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Doesn't work as advertised
on May 17, 2018
Posted by: Mike T10
from Salt Lake City,UT
Gender:Male
I received one as a gift and used it this week for the first time. The blower is great but the vacuum sucks it hardly picked up anything, to complete the job I had to get out my shop vac to pick up the clippings from my boxwood bushes. I was very disappointed in the unit
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We recommend using the Trivac pointing at a 45-degree angle versus directly towards the ground.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Needs something things.
on May 19, 2018
Posted by: Skull1
from Rochester, Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] It works ok. The blower nozzle needs and extension, that can be taken on and off when you don't need it. The nozzle that sucks the leaves, needs an agitator rake at the front of it. This will help agitate leaves to be sucked up so you don't suck in rocks. Make it retractable on the top of the nozzle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Steel blades
on June 3, 2018
Posted by: Signore
from Rhode Island
Gender:Male
If you buy this product plan on buying a lot of bags. The zippers on the collection bags don’t last long. Have two of these. Had to replace both bags due to zipper separating from material of bag.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. May we suggest the WORX LeafPro Collection System if the bag is not of suitable length for you? The LeafPro Universal Collection System allows for hands-free leaf collection right into a wastebasket, eliminating the need to dump the bag. For more details, please visit https://www.worx.com/leafpro-universal-collection-system-wa4054-2.html.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great
on June 7, 2018
Posted by: Georgia 22
from Cooperstown. New York
Gender:Female
Only used once and it did assume job
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Seems a good product
on June 9, 2018
Posted by: Shiftless
from Superior Wi
Gender:Male
[This review was collected as part of a promotion.] I bought this to pick up leaves in hard to get places, seems to do the job.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Works well
on June 11, 2018
Posted by: Tjay
from Denver, Co
Gender:Male
[This review was collected as part of a promotion.] Used it first at church and the blower is stronger than I expected and the mulched works well
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Yet another great product
on June 14, 2018
Posted by: joanna
from Pittsburgh, PA
Gender:Female
I purchased this for an early Father's Day gift and as with all the WORX products, it is perfectly suited for me also. This is one powerful blowing/vacuum system that gets the job done quickly. We love it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com