Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,557 Reviews)
Rating breakdown 1,557 reviews
5 Stars
967
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,275 out of
1,500)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
2
The suction on this machine is not as strong
on January 11, 2018
Posted by: Tenisha
Gender:Female
I am not as pleased as I hoped to be
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M , Customer service , January 22, 2018
Thank you for sharing your review on the Worx TRIVAC! We greatly appreciate your feedback. If you have any questions or concerns about the tool, please don't hesitate to contact our customer service department at (1866) 354-9679 we will be glad to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Great product and features
on January 13, 2018
Posted by: Pcola
Gender:Male
I have had the product for nearly a month and have used it a couple times and it performed very well even with some wet leaves.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Quality product.
on January 14, 2018
Posted by: BlueMac577
from Blue Ridge, TX, United States
Gender:Male
Ordered the WG509, needed the durability and better mulch ratio because of so many leaves.....has been excellent product. Does what it should, perfect quality.
Only snag, wanted to order the WA4054.2 Hose attachment,but shown as out of stock. Received email notice it was now available, but online to order, and it still shows out of stock. Hope this gets corrected
Only snag, wanted to order the WA4054.2 Hose attachment,but shown as out of stock. Received email notice it was now available, but online to order, and it still shows out of stock. Hope this gets corrected
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Does as advertised
on January 14, 2018
Posted by: Kaymen
Gender:Female
I purchased for 75 year old to use and found she doesn’t have hand strength to slide the power button on or off. A toggle switch would be more useful, push on/off. apparatus was a little too heavy for her And much louder than expected. Works ok for a physical fit senior using ear protection.
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the WORX Trivac was inadequate for the intended user.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Awsome machine
on January 14, 2018
Posted by: Kourosh Cohen
Gender:Male
[This review was collected as part of a promotion.] Works great I cleaned the whole backyard and front porch in less time than my gardener does so I no longer need him and save money monthly I highly recommend this TRIVAC w/ Multi-Stage All Metal Mulching System.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Blower
on January 15, 2018
Posted by: Aaronbass
Gender:Male
I bought this a few weeks ago and love using it to blow leaves out of my garage. It works quite well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
I expected the blower to be much more powerful
on January 15, 2018
Posted by: K9 Doc
Gender:Male
I expected the blower to be much more powerful it’s a good unit but the power isn’t as great as I rechargeable worxs blower
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. The blower has a variable speed control that allows you to adjust the speed from 80-210mph. Rotate the orange knob upward to decrease speed and downward to increase speed.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Not Satisfied
on January 17, 2018
Posted by: Dkdawson
Gender:Female
I bought this product and when I went to use it found out that it was not as light as I thought and was a little bundlesome. Also the vacuum is not very strong. I returned it and will probably just be ordering a simple blower machine.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the WORX Trivac did not meet your expectations and you had to return it.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com