Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,556 Reviews)
Rating breakdown 1,556 reviews
5 Stars
966
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,274 out of
1,499)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
5
on January 7, 2018
Posted by: Sasquatch
Gender:Male
I didn’t get the same model as in the picture. I thought I ordered the one in the picture but when I got it assembled it didn’t have all of the features as it showed in the video. It works great except for two things the bag strap needs to be longer and the intake snout needs to be longer. I am over six feet tall and I have to bend over if I use the bag because it won’t reach the ground when trying to pickup leaves with it. But when I use the trash can cover and hose it works a lot better. Just need to get a can with wheels on it so I don’t have to drag it around the yard. I am very pleased with the performance of the leaf blower it has plenty of power to blow stuff off of the driveway and side walks and porches. It also is easy to clean out if you get something stuck in it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Metal Impeller
on January 8, 2018
Posted by: Agent 007
Gender:Male
I wanted this Trivac because of its metal impeller. It is a great tool because it grinds up leaves with the bag holding many bags of regular leaves.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not as powerful as I thought
on January 9, 2018
Posted by: Melie
Gender:Female
[This review was collected as part of a promotion.] I am happy with the purchase but the motor isn't as powerful as I thought it would be.
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, October 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the WORX Trivac did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Trivac
on January 9, 2018
Posted by: Vacuum man
I bought the Trivac with the metal impeller. As a leaf vacuum it works great; however, I find that the blower is not as powerful as I thought it would be. As a blower, my gas blower is much more powerful, and even my 10 year old Black & Decker electric blower is more powerful than the Trivac. In the end, I wanted a convenient leaf vacuum, and it is very good at that.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and easy to use
on January 9, 2018
Posted by: Bartlet at Home
Gender:Female
[This review was collected as part of a promotion.] I was afraid this might be too heavy for me (degenerative disk disease) but I was able to handle it easily and it had PLENTY of power. I liked it much better than a gas version! It was also a quick put together out of the box -two clicks and you are done! Love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Works OK
on January 9, 2018
Posted by: ss1938
Works as well as you would expect for a mulcher with a 12 amp motor. As others have said the bag needs a longer strap. I see that Worx has deleted the bag from the accessories portion of their website. Makes me wonder if I should have bought the next model number up. Also they don't make an accessory for this model to blow the mulcher output directly into a trash can.
Written by a customer while visiting worx.com
Customer Rating
5
Everyone should get one!
on January 10, 2018
Posted by: Chalie
Gender:Female
[This review was collected as part of a promotion.] I just got this two weeks ago and seriously I let my gardereners go because they were blowing the into the flower beds so they would"t have to pick up the leaves!
I also have the edger!!
I also have the edger!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
The suction on this machine is not as strong
on January 11, 2018
Posted by: Tenisha
Gender:Female
I am not as pleased as I hoped to be
No, I would not recommend this to a friend.
Response from worx.comBy Litreda.M , Customer service , January 22, 2018
Thank you for sharing your review on the Worx TRIVAC! We greatly appreciate your feedback. If you have any questions or concerns about the tool, please don't hesitate to contact our customer service department at (1866) 354-9679 we will be glad to assist you.
Written by a customer while visiting worx.com