Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,558 Reviews)
Rating breakdown 1,558 reviews
5 Stars
968
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,276 out of
1,501)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
3
Not powerful at all
on December 19, 2016
Posted by: Weekend Worrier
from Northern Virginia
Gender:Female
The blower is not that powerful at all. I bought this assuming it would be stronger that the small electric blower I have, but the old one ended up being a lot more powerful than the TRIVAC. The only thing this blower has that my old one does not is the vacuum , which is not as good as it looked in the infomercial either; the suction is too weak. I ended up having to shove the leaves in to the mouth of the machine :( Not what I expected! I am returning it, because it is not worth the money for the level of work it does.
No, I would not recommend this to a friend.
Response from worx.comBy MauricioP, Customer Service, December 21, 2016
Thank you for your feedback. Please contact our customer service department and we will be glad to troubleshoot this with you and make sure you are getting the best results out of the TRIVAC.
Written by a customer while visiting worx.com
Customer Rating
5
on December 20, 2016
Posted by: Salam
from Clifton, NJ, United States
Gender:Male
I've been looking for this type of blower tools and food it at here. Awesome performance!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great features and easy to use.
on December 20, 2016
Posted by: Panta
from Newark, DE, United States
Gender:Male
I bought one one month ago. The mulching feature works very well, it is very easy to remove, and reinstall the bag. I tried the blower feature for a few minutes and did not think the air velocity was that great. I did like the convenient lever to go from mulching to blowing. I will try the blower in the spring to see how it works.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not bad
on December 20, 2016
Posted by: Luie
from Chatham-Kent, Ontario, Canada
Gender:Male
A little heavy
Could use more suction power
Blower very good
Thanks for the throttle
Could use more suction power
Blower very good
Thanks for the throttle
Response from worx.comBy MauricioP, Customer Service, January 9, 2017
Thank you for your feedback. We appreciate your comments as they help us with our products. If you have any questions or concerns, don't hesitate to contact our customer service department and we will be glad to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Great switch from blow to mulching
on December 21, 2016
Posted by: Chacha2016
from Lake Arrowhead
Did a 10k sq ft yard in 45mins
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Answer to my prayers!
on December 23, 2016
Posted by: Semo
from O'Fallon, IL, United States
Gender:Male
Effective and simple to use. The connections between the tri-vac and the bag lock it into place. My previous b&d didn't stay connected very well. The different speeds are a nice touch as well which allows me to avoid picking up as much mulch when vacuuming landscaped areas. It really mulches great and vastly reduced the number of trash cans put out for lawn waste collection.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great vacuum and mulching
on December 24, 2016
Posted by: Dave82
from Lugoff, SC, United States
Gender:Female
Bought it a little late (Oct. 2016) in the year to keep up with my leaves ( I have a lot of trees) but when I got it I went to work. Delivered right to my house opened it and in a few minutes had it together ready to go. Heavier than the blower I have so it takes some getting used to. I vacuumed off my decks, gardens and fence line. Works great. It may be me but I can't seem to get the blower at the right angle to move leaves the way I want but now I have some leaves ( oak leaves measuring 7 inches across) so it takes time to get them up. Overall very happy with the blower vac.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not as good as previous model
on December 31, 2016
Posted by: Bob62
from Woodbridge, VA, United States
Gender:Male
Neither the blower or the vacuum are as powerful as the prior model. Shoulder strap on bag is far too short for anyone 6 Ft or taller. Nice feature is ability to go between blower and vacuum with flick of a lever. Just wish the shortcomings didn't exist.
I would recommend this to a friend!
Response from worx.comBy MauricioP, Customer Service, March 15, 2017
Thank you for your feedback. We appreciate your comments as they help us see what our customers need. If you have any questions or concerns, please contact our customer service department and we will be glad to assist you.
Written by a customer while visiting worx.com