Customer reviews from worx.com
WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Average customer rating
4.3
(1,557 Reviews)
Rating breakdown 1,557 reviews
5 Stars
967
4 Stars
310
3 Stars
123
2 Stars
75
1 Star
82
85%of customers recommend this product.
(
1,275 out of
1,500)
Customer Reviews for WORX - WG509 12 Amp TRIVAC 350CFM Corded Blower and Vaccum or Mulcher - Black
Customer Rating
1
review
on December 14, 2016
Posted by: soozie
from Nampa, ID, United States
Gender:Female
First time I attempted to use it it burned out very dissatisfied especially since I recommended it to a friend that also purchased one. I was sent a replacement which I haven't tried yet due to winter weather I purchased it because I have the weed eater that is the best product I have ever purchased
No, I would not recommend this to a friend.
Response from worx.comBy MauricioP, Customer Service, February 14, 2017
Thank you for your feedback. I am glad that you are enjoying working with your trimmer. If you have any questions or concerns about the TRIVAC, please don't hesitate to contact our customer service department and we will be glad to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
on December 15, 2016
Posted by: elvis4898
from portageville mo.
Gender:Male
Good product but I sent it back I'm disabled and to heavy for me.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Disappointed
on December 15, 2016
Posted by: FallLeaves
from Connecticut, United States
Gender:Female
I saw the ad for this machine on tv and believed what was touted but after using it was greatly disappointed. First of all the machine is heavier and more cumbersome than what I was lead to believe. Secondly the mulching system did not chop the majority of the oak leaves! It would have been better to simply pick up the leaves.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
4
Powerful
on December 15, 2016
Posted by: granniegardener
from MD, United States
Gets the job done qiuckly and its not too heavy
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Work in Progress!
on December 17, 2016
Posted by: Tee Doris
from Baton Rouge, LA, United States
Gender:Female
I've only used once, but was not totally satisfied with the performance and/or operation of the machine. I found the bag to be a little cumbersome in terms of position and handling, as well as suction of the vacuum not a powerful as I thought it would be.
In additional, the nozzle could be longer, for taller users.
However, I will try again, and hopefully the results will be more favorable,
(in determining whether or not I actually keep it). Currently, I can neither say yes or
no, term of recommendation to anyone else.
Thank you in advance.
In additional, the nozzle could be longer, for taller users.
However, I will try again, and hopefully the results will be more favorable,
(in determining whether or not I actually keep it). Currently, I can neither say yes or
no, term of recommendation to anyone else.
Thank you in advance.
Response from worx.comBy MauricioP, Customer Service, December 21, 2016
Thank you for your feedback. I am sorry you were not satisfied with the tool. Please allow us to assist you with any questions or concerns you may have about the tool by contacting our customer service department. We will be glad to troubleshoot with you to help you get the best results out of the TRIVAC.
Written by a customer while visiting worx.com
Customer Rating
5
So easy to use
on December 17, 2016
Posted by: SmdPa
from Sutersville
Gender:Male
Very happy with my first order. 3 other orders are for Christmas gifts
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on December 17, 2016
Posted by: Nana Sherry
from North Providence, RI, United States
Gender:Female
I bought mine several weeks ago and tried it out just before the first snow!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Did not last one full year.
on December 17, 2016
Posted by: Unhappyintexas
from Spring, TX, United States
Gender:Male
I bought the tribal at the first of the summer for its mulching feature as I have a lot of oak leaves. The bag made it about 7-8 uses before the zipper broke. I'm going to order a new one and if it doesn't last longer then this unit is going to be trashed.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com