Customer reviews from worx.com
WORX - WG385 40V 16" Cordless Brushless Electric Chainsaw (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
4
87%of customers recommend this product.
(
60 out of
69)
Customer Reviews for WORX - WG385 40V 16" Cordless Brushless Electric Chainsaw (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
1
dont buy it
on August 23, 2022
Posted by: lg34c
from rhinelander
Gender:Male
worst money I ever spent. ok for tree limb pruning but binds up on anything over 4-5 inches diam.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
as good as gas saw
on July 10, 2022
Posted by: dbsmith1
from denver nc
Gender:Male
[This review was collected as part of a promotion.] keep chain sharp & it's cuts like my gas saw
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Where is my Chainsaw?
on June 17, 2022
Posted by: Chainsaw2
Gender:Male
I ordered this back at the end of May. It has been almost 3 weeks and nothing has been received. Can’t wait what I don’t receive.C
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
THE Best Chainsaw for the money.
on June 10, 2022
Posted by: Don Russo
from Amherst, NY
Gender:Male
I have had many chainsaws in my lifetime and this is by far the BEST chainsaw I have ever owned ! It’s easy to use, no kickback, the charge lasts a long time and the chain never fell off or got dull. I was able to cut up two 40+ ft hardwood trees on two sets of batteries. I highly recommend this chainsaw!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Starts every time
on June 6, 2022
Posted by: Royboy144
from Fort Madison Iowa
Gender:Male
Works well and I don’t have to buy gas!!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on June 2, 2022
Posted by: GMC381
from Indian Head, MD
Gender:Male
[This review was collected as part of a promotion.] Went to sister's house and cut up some down trees work great!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
works really great
on June 2, 2022
Posted by: PeePaw1
from Fort Knox, KY
Gender:Male
[This review was collected as part of a promotion.] Bought the chainsaw about 3 weeks ago and it worked very well, but the chain kept popping off on me like 6 times. But overall, the chainsaw did do a really good job for small projects. The 2 batteries did last almost 2-1/2 hours straight running time.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome saw
on May 7, 2022
Posted by: Thomas25
from Salem oregon
Gender:Male
I am so happy I bought this saw no mess with fuel and having to choke for starting
I would recommend this to a friend!
Written by a customer while visiting worx.com