Customer reviews from worx.com
WORX - WG385 40V 16" Cordless Brushless Electric Chainsaw (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.5
(72 Reviews)
Rating breakdown 72 reviews
5 Stars
55
4 Stars
8
3 Stars
3
2 Stars
2
1 Star
4
87%of customers recommend this product.
(
60 out of
69)
Customer Reviews for WORX - WG385 40V 16" Cordless Brushless Electric Chainsaw (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
5
Perfect for small to medium tree clearing
on December 28, 2021
Posted by: RMSmith213
from Alabama
Gender:Male
[This review was collected as part of a promotion.] This was perfect for clearing small to medium size trees (up to 10" diameter) with a breeze. Powerful enough to cut through without stopping/starting issues at all. Battery will last for up to 35-40 minutes without issues.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
IMPRESSIVE, GREAT PRODUCT!
on January 22, 2022
Posted by: Skinny Gordo
from Alabama
Gender:Male
[This review was collected as part of a promotion.] I already have the nitro trimmer that does a great job. I first used this saw to cut a dead oak tree and it easily went thru 14 inch logs. and the batteries lasted longer than me.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Top quality
on March 5, 2022
Posted by: KennyK
from Coxs Creek, KY
Gender:Male
I bought this a month ago and have used it a half a dozen times. It works absolutely great, and very easy to handle. Superior to any of the gas powered units I have owned in the past. The 20 V heavy duty battery packs recharge quickly and save the hassle of two cycle gasoline mixtures and the constant pulling of a rope when the carburetors foul out.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Just what I wanted!
on March 21, 2022
Posted by: Kimme
from Milford,DE
Gender:Female
[This review was collected as part of a promotion.] Bought this about a month ago and could not be happier! Cuts through wood like butter and batteries last longer than expected. Love that it uses the same batteries as my other Works tools! They are all great!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Self-Adjusting tension
on April 21, 2022
Posted by: BobSaw5
from Oregon
Gender:Male
Used the chainsaw a few times when it arrived. After about an hour the chain fell off. I've tried all the troubleshooting methods and after one cut the chain falls off. Sitting in my shop with much dissapointment.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , April 21, 2022
Hello Valued Customer. It's unfortunate to learn that you're having trouble with your chainsaw chain. One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it is tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob. As you tighten the knob, lift the tip of the bar at a slight upwards angle. Once fully tightened, let go of the bar and check the tension in the chain. Tipping the bar at an upward angle as you tighten it allows for added tension and typically resolves any issues with the chain popping off. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Awesome saw
on May 7, 2022
Posted by: Thomas25
from Salem oregon
Gender:Male
I am so happy I bought this saw no mess with fuel and having to choke for starting
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on June 2, 2022
Posted by: GMC381
from Indian Head, MD
Gender:Male
[This review was collected as part of a promotion.] Went to sister's house and cut up some down trees work great!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
THE Best Chainsaw for the money.
on June 10, 2022
Posted by: Don Russo
from Amherst, NY
Gender:Male
I have had many chainsaws in my lifetime and this is by far the BEST chainsaw I have ever owned ! It’s easy to use, no kickback, the charge lasts a long time and the chain never fell off or got dull. I was able to cut up two 40+ ft hardwood trees on two sets of batteries. I highly recommend this chainsaw!
I would recommend this to a friend!
Written by a customer while visiting worx.com