Customer reviews from worx.com
WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.4
(141 Reviews)
Rating breakdown 141 reviews
5 Stars
101
4 Stars
18
3 Stars
6
2 Stars
6
1 Star
10
85%of customers recommend this product.
(
112 out of
132)
Customer Reviews for WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
4
Works better than expected. Pleasantly surprised.
on August 8, 2023
Posted by: JJKos
from Buffalo NY
Gender:Male
[This review was collected as part of a promotion.] Overall love this mower. Bought as a back up to my gas powered mower. Now I hardly ever use the gas mower. I have a small yard so getting a full cut on one set of charged batteries is never an issue. With the additional set of batteries I can use multiple yard tools without the frustration of getting half done and having dead batteries. One minor complaint is it’s tough to pull it back if you get into a tight corner. Other than that I’m more than pleased with this mower. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Worst Quality Ever
on April 8, 2024
Posted by: SueNez
from Utah
Gender:Male
[This review was collected as part of a promotion.] Bought this mower less than a year ago. Came with a wheel with a stripped locking nut. Fixed that myself but just today the other rear wheel the welded pin sheered off. There are 2 good things about the mower: 1. Cuts fairly even, 2. The batteries last till they are fully dead.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 11, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Battery issue if you have any hand defects
on May 22, 2024
Posted by: 2024
from Cayuga,Tx
Gender:Female
[This review was collected as part of a promotion.] I used to have a larger powered Worx and absolutely loved it. My riding mower isn’t working and had been wanting another push mower so there isn’t as much to weed eat. I jumped on line and ordered the WG751.3 mower. It’s not as powerful as I’d like while having to mow both my yards with it atm. It’ll be fine when I get my riding mower fixed. My real issue is taking the batteries out of the mower. I have MS and have hand dexterity issues. I get wore out mowing because of my MS and then I end up standing on my head forever trying to get the batteries out of the mower. I don’t see why they had to make it quite so difficult. As it gets hotter my health will be worse and I’ll be lucky if I don’t fall out trying to get the batteries out to charge while I rest.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Very disappointed
on August 6, 2024
Posted by: boiler510
Gender:Male
I was looking forward to trying this mower. I have been happy with Worx equipment in the past and currently use the trimmer, hedge trimmer and pruning saw. This mower will not even come close to mowing our lot and it needs two charged batteries to run. Yesterday it couldn't even mow everything with two sets of fully charged batteries. I had to finish with the old gas mower which took around 45 minutes to mow everything. Definitely disappointed. Will try to return.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned it yet, we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned it yet, we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Huge Disappointment
on May 19, 2025
Posted by: TDK67
from Wooster, OH
Gender:Male
[This review was collected as part of a promotion.] I was in the market to replace an aging Worx WG772 model and settled on the WG751. While I expected there to be a drop in performance based on the voltage difference, I was not prepared for how drastic that drop in power was. Where the 772 model would power through even the tallest of grass in my yard, the 751 barely seems to reach top running speed let alone its ability to cut grass of any substantial thickness or height. I could say the 751 performs admirably on a short grass height, but that kind of defeats the purpose of having a mower, particularly when weather sets in and puts a person behind schedule with regard to lawn care. Additionally, the design of the battery compartment leaves a lot to be desired. I wouldn't say by any means I have large hands, but the act of pressing the release button on the batteries and trying to pull them out of the small compartment is no easy task. The push button release found on the 772 model was a great feature and it's sad to see it was not carried over to this, or perhaps other Worx models. I have many Work tools, both hand tools and yard tools, and have been happy with all my purchases but this model leaves me feeling flat and wanting for more. I regret making this purchase and wish I still had my 772 model. I may have to consider jumping up to the 80v version to meet my needs as this model just isn't enough. To end on a good note, I do enjoy the dual charging system...something I wish I had with the 772 model.
Response from worx.comBy Worx Customer Service, May 20, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx carries a 30-day money back guarantee no matter the reason. If you wanted to return it, you would get a full refund with no restocking fee and the only cost that wouldn't return is any shipping costs on the order. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Worx carries a 30-day money back guarantee no matter the reason. If you wanted to return it, you would get a full refund with no restocking fee and the only cost that wouldn't return is any shipping costs on the order. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com