Customer reviews from worx.com
WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
96
4 Stars
16
3 Stars
6
2 Stars
6
1 Star
9
84%of customers recommend this product.
(
105 out of
125)
Customer Reviews for WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
4
Works better than expected. Pleasantly surprised.
on August 8, 2023
Posted by: JJKos
from Buffalo NY
Gender:Male
[This review was collected as part of a promotion.] Overall love this mower. Bought as a back up to my gas powered mower. Now I hardly ever use the gas mower. I have a small yard so getting a full cut on one set of charged batteries is never an issue. With the additional set of batteries I can use multiple yard tools without the frustration of getting half done and having dead batteries. One minor complaint is it’s tough to pull it back if you get into a tight corner. Other than that I’m more than pleased with this mower. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Worst Quality Ever
on April 8, 2024
Posted by: SueNez
from Utah
Gender:Male
[This review was collected as part of a promotion.] Bought this mower less than a year ago. Came with a wheel with a stripped locking nut. Fixed that myself but just today the other rear wheel the welded pin sheered off. There are 2 good things about the mower: 1. Cuts fairly even, 2. The batteries last till they are fully dead.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 11, 2024
Hello Valued Customer,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Battery issue if you have any hand defects
on May 22, 2024
Posted by: 2024
from Cayuga,Tx
Gender:Female
[This review was collected as part of a promotion.] I used to have a larger powered Worx and absolutely loved it. My riding mower isn’t working and had been wanting another push mower so there isn’t as much to weed eat. I jumped on line and ordered the WG751.3 mower. It’s not as powerful as I’d like while having to mow both my yards with it atm. It’ll be fine when I get my riding mower fixed. My real issue is taking the batteries out of the mower. I have MS and have hand dexterity issues. I get wore out mowing because of my MS and then I end up standing on my head forever trying to get the batteries out of the mower. I don’t see why they had to make it quite so difficult. As it gets hotter my health will be worse and I’ll be lucky if I don’t fall out trying to get the batteries out to charge while I rest.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
1
Very disappointed
on August 6, 2024
Posted by: boiler510
Gender:Male
I was looking forward to trying this mower. I have been happy with Worx equipment in the past and currently use the trimmer, hedge trimmer and pruning saw. This mower will not even come close to mowing our lot and it needs two charged batteries to run. Yesterday it couldn't even mow everything with two sets of fully charged batteries. I had to finish with the old gas mower which took around 45 minutes to mow everything. Definitely disappointed. Will try to return.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 7, 2024
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned it yet, we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. If you have not returned it yet, we'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: jfaisant
Verified Purchase:Yes
I used the 56v model for years; this model is much improved in several key ways. The handle position is much easier to change for storage, the machine is much lighter and easier to push, the dual battery charger is nice. It is still an electric mower and you can't expect to mow tall, wet grass, and the batteries do take a while to charge - but I can mow my entire yard front and back without running my batteries down unlike the 56v version that would run the batteries down after mowing half my yard.
Written by a customer while visiting worx.com