Customer reviews from worx.com
WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Average customer rating
4.4
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
96
4 Stars
16
3 Stars
6
2 Stars
6
1 Star
9
84%of customers recommend this product.
(
105 out of
125)
Customer Reviews for WORX - WG751.3 40V 20" Push Lawn Mower with Grass Collection Bag and Mulcher (2 x 4.0 Ah Batteries and 1 x Charger) - Black
Customer Rating
3
Wjeel fell off.
on October 13, 2021
Posted by: Tpwrry
from Dallas Texas
Gender:Male
[This review was collected as part of a promotion.] Bought mower in late September used twice and the rear wheel fell off. They are sending parts to fix.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , October 14, 2021
Hello! Thank you for bringing this concern to our attention. It is always good to know we could provide you with a solution for your Nitro 40V Power Share 20" Cordless Push Lawn Mower. Contact us for all your lawn and garden needs. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
2
Tiny Bag and It Clogs
on February 2, 2022
Posted by: HeadKangaroo
from Toano, VA
Gender:Male
[This review was collected as part of a promotion.] Low handle, making it hard for tall people to use. The chute going to the bag is too small and clogs easily. The bag is very small and required frequent dumping. There is no provision to use the mower without the bag, which is a real minus.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 4, 2022
Hello Valued Customer. It's unfortunate to learn that your lawnmower fell below your purchase expectations. Thank you for trying the Worx mower and providing your honest feedback. I want to advise that this is a push lawn mower that can be used with or without the collection bag. If you'd rather not collect your clippings, you can use the rear discharge or mulching feature to feed the trimmings back into your yard to nourish it naturally. Please refer to the owner manual on how to remove the collection bag. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
Average
on April 7, 2022
Posted by: Greg 400 wh
from Hanover pa
Gender:Male
It’s lightweight , but batteries don’t last very long
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , April 7, 2022
Hello Valued Customer. We are always open to learning more about where we can improve. Your WORX experience helps us grow with your lawn, garden, and DIY needs. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Another good Worx mower
on April 7, 2022
Posted by: ChrisH1970
from Utica, IN
Gender:Male
[This review was collected as part of a promotion.] I am handing down my Worx 40V 13" mower to my daughter because I just needed a bigger one. I loved the little mower; it just took too long to cut my yard at 12" a pass. This one is bigger and seems to be built very well, but there are things that aren't better than its little sibling. The nose on this one is a bit longer, so you can't get into the corners as far as I would like. The handle and safety bar aren't as comfortable to hold. There is a small gap on the sides that wasn't there on the little one while mowing. It is significantly quieter than the little one and seems to be spinning at a lower RPM, but when I hit a taller section, it sounds like it automatically speeds up to handle it. It seems to be more efficient than the little one, but that could also be that I am cutting my time down quite a bit with the wider deck.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Kinda underpowered
on April 29, 2022
Posted by: regular person
from Boise Id
the batteries seem so far to last well but the mower struggles to mow my lawn which is fresh this time of year so as the lawn thickens over the heat of summer not sure if it will be usable
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , May 3, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. For added runtime, we recommend purchasing additional batteries to assist with tackling more significant tasks. Also, to help combat the mower working hard, we also recommend that you mow your lawn right before the temperature peaks. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Cuts well!
on April 30, 2022
Posted by: LouieOH
from Voltage Valley Ohio
Gender:Male
[This review was collected as part of a promotion.] I bought this mower mainly as a trim mower to use in conjunction with my rider. We have had a lot of rain this spring and I used it to not the whole yard. I was able to cut 1/3 acre but I have an extra set of batteries. This isn’t an issue because I have a complete Worx lineup of tools. I am quite happy with this mower this far.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Very nice mower
on April 30, 2022
Posted by: Willber63
from KC MO
I would not mow our lawn because the mower was heavy and I didn't like the smell of gas
This mower is lightweight and so easy to use, so glad we bought it.
This mower is lightweight and so easy to use, so glad we bought it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on May 26, 2022
Posted by: 55chris
from Canton mi
Gender:Male
[This review was collected as part of a promotion.] So easy to use then it just folds up out of the way
I would recommend this to a friend!
Written by a customer while visiting worx.com