Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
on July 13, 2022
Posted by: meandyou
I thought this would be a wonderful product as I love my other worx products. However, the pole will NOT stay at the length that you set it, and the chain loosens so that it cannot be used to cut more than 1 tiny branch at a time. And then the chain will NOT adjust by using the knob designed for that purpose. What the heck is that all about? It turns, clicks, and nothing happens. I shouldn't have to take it apart after EVERY single little cut that I do. Hate this saw....and it had so much potential too. What a shame. I will be throwing it away.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, Solution Center, July 14, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Very nice tool saw works great by itself or used o
on July 9, 2022
Posted by: Marco3
from Indiana
Gender:Male
[This review was collected as part of a promotion.] I used it to trim branches over my roof.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love it....
on July 8, 2022
Posted by: montour
from New Hampshre
Gender:Female
Or, I should say... my son loves it! He works with all kinds of power tools and was skeptical when I suggested buying this. Now that I have it (and he uses it)... he's very impressed with it. My review is based on his experience with it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love using it both with and without the extension.
on June 20, 2022
Posted by: DaveyR
from Coralville iowa
Gender:Male
It was easy to use and was more power full than expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Excellent Cordless Pole Chain Saw
on June 18, 2022
Posted by: Gardening Chick
from Clarksburg, WV
Gender:Female
We purchased the Cordless Pole Chain Saw and have already used it several times already. It is easy to operate and is another excellent tool from your company. Every product we have purchased from you all, and there have been many, has never disappointed. I am actually trying to get my husband to purchase a few more. If anyone is interested in purchasing this chain saw, they will be very pleased. Thank you for making quality tools for the everyday person that have great quality, easy instructions and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Super great little chainsaw
on June 14, 2022
Posted by: Montethebeast
from Topeka Kansas
Gender:Male
[This review was collected as part of a promotion.] I bought this last year because my neighbor has several trees that she needed trimmed due to lack of care by her previous yard care person. I’ve used it for everything from cutting down limbs to cutting out roots. Everything works great, the extension handle stay were you put it, even when you drop it from the ladder. It makes cutting lawn timber’s for landscaping a breeze. Very pleased in all the different Worx products I’ve bought over the last couple years. So far they have even held up better than my more expensive cordless tools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Cordless Chain Saw with Ext pole
on June 14, 2022
Posted by: bob114
from Alberta, Canada
Gender:Male
Purchased this and very pleased with it's capabilities. 10" is capable of felling moderate sized trees and the pole allows easy branch trimming with out getting out a ladder.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Very reliable tool. Does what you expect it to do.
on June 14, 2022
Posted by: Cole 66 O
from Canton, Georgia
Gender:Male
I have owned tow of these over the years and have been pleased with both of them.
I would recommend this to a friend!
Written by a customer while visiting worx.com