Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Machelle
from Hastings MI
Gender:Female
Verified Purchase:Yes
We have multiple Worx products and absolutely love them all. This was just another great addition. It’s light weight and perfect for our needs in trimming branches out of our trees and cutting up smaller branches that come out of some of our older trees. Thanks for another wonderful tool!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not worth the money
on April 3, 2026
Posted by: msw6161
from Chance, MD
Gender:Male
Pole saw is end heavy, poorly balanced, too heavy to make a bottom cut. Chain doesn't stay tight. You need to be very strong to operate it.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 6, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Posted by: JWWhit
from Greensboro, NC
Gender:Male
Verified Purchase:Yes
The 2ah battery doesn’t last long enough and doesn’t have enough power. After several cuts, the battery dies and you have to depress the switch and start over again only to stop again after a few seconds.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Joy HS
from Michigan
Gender:Female
Verified Purchase:Yes
Good saw. Does a good job, but you must be very careful to not overtax the extension pole. It has a weakness where it folds. The connections are all plastic and too much flex will cause it to break.
Written by a customer while visiting worx.com
Posted by: jdot2263
Verified Purchase:Yes
As I have gotten older, I cannot start our gas powered yard tools .i did my research on battery powered tools and decided to try WORKS battery power tools . I absolutely love every thing I have gotten from them . The men in the family teased me about my battery powered tools and now they use them exclusively. I have 7 of the tools and will continue to buy them for myself and as gifts .
Written by a customer while visiting worx.com
Posted by: Andy B in SC
from Greer, Sc
Gender:Male
Verified Purchase:Yes
This pole saw was exactly what I needed for trimming branches and light yard cleanup. This is not a chainsaw for heavy work but perfect for smaller branches and limbs. Easily cut through branches that were 6 - 8 inches in diameter. The pole saw is easy to convert to a hand held saw and the battery has a solid work life. This was a good upgrade from my previous pole saw as it is more versatile for the additional work I wanted to do without having to use a heavy and more cumbersome regular chainsaw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
20V Power Share 10" Cordless Pole/Chain Saw with A
on June 30, 2025
Posted by: Anonymous
from Hot Springs Village, Arkansas
Gender:Male
Verified Purchase:Yes
Works great! Heavier than I expected though…
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Jerry Swilley
from Kentucky
Verified Purchase:Yes
This thing is nice it’s like Weight and I used it for a little over an hour and I still have one light left on the battery after a full charge
I would recommend this to a friend!
Written by a customer while visiting worx.com