Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
two tools in one and very handy
on August 16, 2018
Posted by: billy ray
from moweaqua,il
Gender:Male
[This review was collected as part of a promotion.] I bought this for small jobs so I don't waste gallons of gas and oil that goes bad time after time.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect little chainsaw
on August 20, 2018
Posted by: workingworxguy
from Hartland, NB
Gender:Male
I own several other Worx products and was looking for a battery operated chainsaw for light-medium duty. This suits my needs. I was a little worried 20v would make it under power but it performs great. I tested it out on some 6in branches and it went through like butter. Of course it's a brand new so the chain is sharp .The motor never slowed or whined like it was struggling. The design is so simple that even I could take the chain off and on and get it right every time. Super easy to work with. Put oil in the reservoir and make sure the chain is at the correct tension by turning the tension knob...1/4in lift or play max. You can't over tighten it...the knob will only turn until it's as tight as it can get by hand.To my surprise it uses very little oil. For all the cutting I did it still had 3/4 of oil left. I experience no kick-back letting mainly the saw weight do the cutting with a gentle pressure by my hands to help it along faster.
This is not a dangerous saw though you still need to exercise caution and obey the instructions of what not to do. Most is common sense. I have not used the extension pole yet but will asap. If you need a lighter easy to run chainsaw this is it. No tools needed and basically idiot proof.
This is not a dangerous saw though you still need to exercise caution and obey the instructions of what not to do. Most is common sense. I have not used the extension pole yet but will asap. If you need a lighter easy to run chainsaw this is it. No tools needed and basically idiot proof.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Love it!
on September 13, 2018
Posted by: mtnguy
from Colorado
Gender:Male
We are cleaning up 1.4 wooded acres. I have dropped 100+ trees and trimmed/topped many more. A neighbor loaned me a manual pole saw. It was exhausting. This pole chainsaw made the job much easier!!! The only downside is the weight, but it is a CHAINSAW and a light chainsaw at that. I love it and I am glad we bought it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Love the chain saw. Can use it short, or extended
on September 14, 2018
Posted by: RenTe
from Layton Utah
Gender:Female
[This review was collected as part of a promotion.] We just used the chain saw today, and love ❤️ it. We love all the items we brought from Worx
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great value fromy a trusted manufacturer
on September 18, 2018
Posted by: paul3189
from Loveland Co
Gender:Male
[This review was collected as part of a promotion.] Great value for the money. Cuts great.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
great tool
on September 25, 2018
Posted by: ps25
from ohio
Gender:Male
[This review was collected as part of a promotion.] I own gas chain saws, this fills a spot. Grab it & go for quick jobs. Light and easy to use. You will be impressed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great features
on October 11, 2018
Posted by: Spiker1988
from Janesville Wisconsin
Gender:Male
[This review was collected as part of a promotion.] I bought my pole saw and drill about 2 weeks ago and the are awesome. Long lasting batteries
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Chordless Polesaw
on November 8, 2018
Posted by: Mikea
from Valencia, CA
Gender:Male
[This review was collected as part of a promotion.] I expected it to have as much power as the Worx chorded trimmer that I have, but was disappointed that it did not. I was happy to not have a chord pulling against me as I reached to the higher branches. But the RPM's seem slower so my arms were essentially above my head for a longer period of time. So the benefits kind of break even between the pro's and the con's...
I would recommend this to a friend!
Response from worx.comBy Chanda K, Customer Experience, November 12, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the WORX Cordless Polesaw did not meet your expectations.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com