Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(363 Reviews)
Rating breakdown 363 reviews
5 Stars
271
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
321 out of
345)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Joy HS
from Michigan
Gender:Female
Verified Purchase:Yes
Good saw. Does a good job, but you must be very careful to not overtax the extension pole. It has a weakness where it folds. The connections are all plastic and too much flex will cause it to break.
Written by a customer while visiting worx.com
Posted by: JWWhit
from Greensboro, NC
Gender:Male
Verified Purchase:Yes
The 2ah battery doesn’t last long enough and doesn’t have enough power. After several cuts, the battery dies and you have to depress the switch and start over again only to stop again after a few seconds.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not worth the money
on April 3, 2026
Posted by: msw6161
from Chance, MD
Gender:Male
Pole saw is end heavy, poorly balanced, too heavy to make a bottom cut. Chain doesn't stay tight. You need to be very strong to operate it.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, April 6, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com