Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Top Cat
on August 25, 2023
Posted by: StovePipe
from Henrico,VA
Gender:Male
[This review was collected as part of a promotion.] Extremely good quality product that is easy to use and set up when received!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Handiest Tool I've got!
on August 31, 2023
Posted by: Country Woman
from Fontana Ks
Gender:Female
I'm a 72 year old woman who loves this Chain Saw! I live on a farm by myself and am constantly using my saw to cut limbs, trim brush and cut up trees that have blown over. I have used gas motor saws in the past and this one is far superior for weight and ease of use. I have used it for over a year, cut up some pretty big stuff and the chain is amazing still very
sharp. I bought it to trim limbs up high but I found the saw a little to heavy for me to use as a pole saw. But I'm very Happy with chainsaw and would recommend it to anyone for easy use and reliability. I have other Worx tool that I'm super happy with also great products and great price.
sharp. I bought it to trim limbs up high but I found the saw a little to heavy for me to use as a pole saw. But I'm very Happy with chainsaw and would recommend it to anyone for easy use and reliability. I have other Worx tool that I'm super happy with also great products and great price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light-weight chain saw
on September 5, 2023
Posted by: Pearly
Gender:Female
I like this chain saw. It is light but gets the job done.
I don't like that it drips oil from the chain when not in use.
I don't like that it drips oil from the chain when not in use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on September 6, 2023
Posted by: Howie brick NJ m
Gender:Male
[This review was collected as part of a promotion.] Worked perfect for the job I needed done.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Hard to write on just one great device
on September 8, 2023
Posted by: rbecker0
from Valparaiso, IN
Gender:Male
[This review was collected as part of a promotion.] I have been cutting dead limbs off my trees. Then was helping to clear a farm. I use Worx Nitro 16" chainsaws. And when you cut thorns (18') or hedges that haven't been cut for over 3 decades, you get scratches or bleeding. Decided why not use the pole/chainsaw. Reach under the limbs or thorns and just cut it down from 9' away. Now you can just move it away, once it cuts and falls over. So pole/chainsaw are for higher limbs, but now you know how to use it to keep from getting scratches, ticks, bleeding and torn shirts and pants.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
BIG 10-INCH!
on September 8, 2023
Posted by: Uncle_Al
from Loveland, OH
Gender:Male
[This review was collected as part of a promotion.] For any small, quick cutting jobs -- or overhead trimming jobs -- this is the tool to get the job done. Very surprising how long one battery charge will last using this saw! It certainly is more convenient than firing up the gas-powered chain saw! 5 stars!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Light weight, easy to use
on September 8, 2023
Posted by: Esh63
from Bel Air, MD
Gender:Male
I bought this set up a few years back and have used it on many occasions. Very easy to use and if you have other 20V tools, battery life is not an issue even with a heavy workload. Best of all, you don't need to worry about stale gas mix, it's always ready to go. While I am satisfied with my purchase and with the tool in general, I do need to point out 2 items that others may want to consider. 1) The saw is light. This means that the weight of the saw is not present to keep the blade on the branch, you have to add some force to work the saw into the wood. 2) After some use, the friction locks on the pole slip and the pole will slowly collapse while you're working with it. There does not appear to be any way to tighten the locking mechanism. That's just plain annoying, and why I can't give it a 5 star rating.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Power Share 20v polish saw with Chain Saw tension
on September 19, 2023
Posted by: Ran100
from Winston Salem NC
Gender:Male
[This review was collected as part of a promotion.] Wished I had not purchased it only used a few times last year and no longer use because it's way too heavy to use with the 10" Chain Saw attached I needed a much lighter weight pole Saw. Very disgruntled with my self for not expressing about this product earlier and have stopped using it.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Customer Experience, September 20, 2023
Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it provides us a better understanding of where we can improve. It is unfortunate to learn that the WG323 20V Chain/Pole Saw did not meet your purchase expectations. Thank you for choosing WORX tools!
Written by a customer while visiting worx.com