Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
two tools in one and very handy
on August 16, 2018
Posted by: billy ray
from moweaqua,il
Gender:Male
[This review was collected as part of a promotion.] I bought this for small jobs so I don't waste gallons of gas and oil that goes bad time after time.
Written by a customer while visiting worx.com
Customer Rating
2
Sadly just didn’t cut it
on August 12, 2018
Posted by: Kataylor148
from Collingswood NJ
Gender:Female
Excuse the pun, but I was disappointed that this just didn’t have enough power to cut through a 3 inch branch. Rushing to get things done before a big bbq. I had bought this for just this purpose, I had a long low hanging branch right where corn hole goes. Saw arrived late the night before. The battery was fully charged but I don’t know if the chain was full or what cause it would not cut this branch had to run to neighbors for manual one to finish the job minutes before folks arrived. It took me 4 hours to cut down one small live branch. Very disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, August 23, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the tool did not meet your expectations.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
waste of money
on August 8, 2018
Posted by: Robert2
from gloucester,va
Gender:Male
[This review was collected as part of a promotion.] used it twice,and chain keeps coming off
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, August 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
GREAT tool
on July 25, 2018
Posted by: drdonpete
from Provo, UT
Gender:Male
I bought this as we were clearing away some overgrown branches on a building lot. As it turns out, we had to cut 26 sumac trees. Of course the felling was done with larger saws. But, this has been stellar for cutting away branches--some of them substantial. I have other WORX tools and this is one of the best!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight with extension
on July 23, 2018
Posted by: Mel0519
from Louisville,ky
Gender:Male
[This review was collected as part of a promotion.] I have a chain saw , but I wanted to try this out and I don't have an extension on the gas chain saw. This is very lightweight and will cut great and with the extension, it is still lighter that the gas chain saw by itself. Very impressive.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect size!
on July 21, 2018
Posted by: JMLi
from Lilburn GA
Gender:Female
I'm a 55 yr old female and needed something lightweight and manageable to use on my own. Granted I'm not cutting down huge trees, but I have a lot of smaller ones and large limbs and this does the perfect job. Thought I would be intimidated since I'd never used a chain saw before, but I absolutely love it. simply put in the oil, insert the battery and you are ready to go. I did hit one snag after about the 10th tree I'd cut, but I think it was a very hard wood (not the fault of the saw) because the chain came loose. Was so proud of myself that after consulting the booklet, even I could repair it on my own in about 15 min and was back in business again. I highly recommend this saw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
10” Pole Saw
on July 17, 2018
Posted by: MrsBrown
from Michigan
Gender:Female
No words can express my appreciation for this sa-weet companion! Came ready to add chain oil & charge battery. Love not having to depend on hubby/sons to tackle a manageable task. Use it to help neighbors also, excellent “social tool”! Worx... keep up the amazing job!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
20V 10" Cordless Pole/Chain Saw with Auto-Tension
on July 12, 2018
Posted by: JCPSH
from Georgia
Gender:Male
[This review was collected as part of a promotion.] Chain saw light weight and cuts limbs real quick with no issues. Remeber to always check chain oil before using
Pole Saw combined chain saw - Is long and cuts real good and fast
Pole saw is little heavy on the end with saw. Position you chainsaw blade on limb
Then push switch, it really cuts fast and real good. Remember to position saw first.
Pole saw is little heavy on the end with saw. Position you chainsaw blade on limb
Then push switch, it really cuts fast and real good. Remember to position saw first.
I would recommend this to a friend!
Written by a customer while visiting worx.com