Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Surprisingly Powerful
on July 19, 2019
Posted by: Wrnglrwrer
from Fort Worth, TX
Gender:Male
Goes together easily. I went after a fairly sizable limb, thinking it wouldn't go through it. Boy was I wrong! Went through it like a hot knife through butter.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Power to spare!
on September 30, 2019
Posted by: Matteye
from Cleveland OH
Gender:Male
I have your 18 inch bar electric chain saw that I love but now I find myself using the ten inch battery chain saw for most of my around the house needs. Easy to handle and great to quickly up bucked branches.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect polesaw
on October 7, 2019
Posted by: Squzy
from Ohio
Great weight, no cords or pullies. Easy to use and the length of polesaw is good.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , October 8, 2019
Thank you for sharing your experience and review! That is awesome! We are thrilled to hear you are enjoying the WORX 20 volt Power Share Cordless Chainsaw! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very easy to use!
on November 18, 2019
Posted by: BoomDog
from Caney Kansas
Gender:Male
[This review was collected as part of a promotion.] Bought this saw (without asking the boss/wife) and when it came I was under the gun that this would do everything it said that it would. It rocks, it cuts limbs 4" and smaller with ease and I really mean that! It was a huge hit with me, and received her approval thanks to the saw working as good as it does!!!
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 21, 2019
Greetings from WORX! Thank you for sharing your experience and review! We are super thrilled to hear your wife gave you the green light that is awesome! It is also fabulous to hear the Chainsaw has been such a great help! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Workhorse!
on March 13, 2022
Posted by: Shelly M
from Gautier, MS
Gender:Female
[This review was collected as part of a promotion.] I bought this little pole saw not expecting a lot. I was planning on using it to cut back some very large shrubs that had gotten out of hand. We have limbed oak trees (we have 18 in our yard), cut down shrubs, and cleaned up the smaller storm debris. My experience with other tools on extension poles has been that they are difficult to balance, but not this one. It's light, reliable, and you'll be surprised at what it can do. We use it just as much on its pole as we do with it removed. I like having that option. We've been using it for over a year, and it hasn't let us down yet. My favorite yardwork purchase so far!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
on July 13, 2022
Posted by: meandyou
I thought this would be a wonderful product as I love my other worx products. However, the pole will NOT stay at the length that you set it, and the chain loosens so that it cannot be used to cut more than 1 tiny branch at a time. And then the chain will NOT adjust by using the knob designed for that purpose. What the heck is that all about? It turns, clicks, and nothing happens. I shouldn't have to take it apart after EVERY single little cut that I do. Hate this saw....and it had so much potential too. What a shame. I will be throwing it away.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, Solution Center, July 14, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
5
Best ever
on December 20, 2022
Posted by: Mike5675
from L'Anse, MI
Gender:Male
This is the most versatile tool I have ever purchased. It's got plenty of length to reach the areas I need and there's just enough weight on the tip, so you don't need to use a lot of down force. The best feature is that the handle comes off the saw and can be used separately.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Most handy wood cutting tool.
on December 26, 2022
Posted by: Wolfeden Larry
from Lancaster, Ohio
Gender:Male
Shopped and price checked for a couple months. The option of both a pole saw or hand held chainsaw made this an obvious choice. Since I already had two different style blowers and a weed trimmer of 20v Worx products also helped in making my choice. Batteries being interchangeable is a plus. I’ve used the chainsaw for cutting everything from branch’s to 2X4 lumber. Grab the pole and your ready trim trees, shrubs and grape vines. Batteries have a good life and can fit in a back pocket making for backup power very convenient. Almost forgot to mention auto oil and chain tension make it a grab and go tool when needed. Definitely would buy again and recommend to family and friends.
I would recommend this to a friend!
Written by a customer while visiting worx.com