Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
pole saw
on January 10, 2022
Posted by: terry l
from iowa
Gender:Male
[This review was collected as part of a promotion.] I bought this saw to use when camping as a chine saw and at home for a pole saw. Saw is well made and lite weight attaches easily to pole. I like how you can also put the batterie in the base part of pole.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Amaazing
on January 22, 2022
Posted by: Burrhead63
from Grasslake Michigan
Gender:Male
[This review was collected as part of a promotion.] Performance is Great
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Pole stability is not trustworthy
on February 1, 2022
Posted by: Houseofworxitems
from Michigan
Gender:Female
[This review was collected as part of a promotion.] As I have this tool and try to cut small branches, the locking feature on the pole continues to close. I have tightened the tension and it does not help. The auto tension feature begins to bring my pole back on me as soon as I turn on the saw. While this unit together is not heavy, it is not easy to move and cut at full extension. This item I do not recommend because it does not function properly with the pole extension.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , February 3, 2022
hank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We appreciate your business and we thank you for being a valued WORX customer
Written by a customer while visiting worx.com
Customer Rating
5
Great tool!
on February 18, 2022
Posted by: Rod8824
from Omaha, Ne
Gender:Male
I bought this last month and love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great dual purpose
on April 11, 2022
Posted by: Basser20
from Sevierville TN
Gender:Male
It works great I use it all over my property
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Exactly what I needed.
on April 16, 2022
Posted by: MP48
from Germantown Wisconsin
Gender:Male
[This review was collected as part of a promotion.] Exactly what I needed. I bought this a month ago to trim some trees around my house worked perfectly. I have many works tools and I love them all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Not as powerful as advertised
on April 17, 2022
Posted by: OKLdes
Gender:Male
This is not as powerful as I expected. Struggled with one inch branches.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson, Customer Experience , April 20, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Just what I need at deer camp
on April 18, 2022
Posted by: JEC28
from Oklahoma
Gender:Male
Perfect for small jobs around the house and at deer camp.
I would recommend this to a friend!
Written by a customer while visiting worx.com