Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Power to spare!
on September 30, 2019
Posted by: Matteye
from Cleveland OH
Gender:Male
I have your 18 inch bar electric chain saw that I love but now I find myself using the ten inch battery chain saw for most of my around the house needs. Easy to handle and great to quickly up bucked branches.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
More than met expectations
on September 19, 2019
Posted by: Chain Saw Lady
from Austin, Tx
Gender:Female
Very pleased. Worked easier and better than I expected! Bar oil cap needs a way to stay attached when filling.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
good tool
on September 19, 2019
Posted by: bug43
from Estacada,Oregon
Gender:Male
the saw works will but for the chain does come off very easy but you can saw a lot of wood with 2 ah batt. if the worx saw chain is the only stay on longer I would be so happy with this tool.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , September 23, 2019
Thank's for sharing this with us. I'm sorry to hear about the troubles with the chain coming off. It is recommended that you tension the chain every 4-5 cuts. Depending on the type of wood being cut, the heat that is produced can cause the chain to stretch. To tension the chain, simply secure it around the sprocket and bar so that the chain is seated then pull the bar forward (outward) to create a snug fit. The chain should be tight enough to fit securely around the bar while leaving appropriate give for tensioning. Take caution that you do not overtighten the chain.
Should you have any further questions, please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Should you have any further questions, please contact our Customer Care Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Works Great !
on September 3, 2019
Posted by: Lanemaker
from South Carolina
Gender:Male
Feels good in your hands when used without the pole.
Cut through 3" & 4" branches like butter.
When on the pole work well to get the reach needed.
Would have been nice if the saw could rotate at the end of the pole to help stay on top of the limbs as you cutting them.
Did get a little end heavy when extended all the way out.
All in all a great pole saw that made it very easy to get branches removed form multiple locations around the yard.
Cut through 3" & 4" branches like butter.
When on the pole work well to get the reach needed.
Would have been nice if the saw could rotate at the end of the pole to help stay on top of the limbs as you cutting them.
Did get a little end heavy when extended all the way out.
All in all a great pole saw that made it very easy to get branches removed form multiple locations around the yard.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , September 3, 2019
We are thrilled to hear you have been having a great WORX experience! We appreciate you taking the time to share your feedback and review with us! Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Worx Works great
on September 1, 2019
Posted by: CGworx
Gender:Male
[This review was collected as part of a promotion.] I purchased this about 2 weeks ago. Used it twice so far and is just what I needed for smaller branch clean-up. If you need to do large log-like projects, this is not for you. But for most smaller branch clean-up its great. This is my 7th Worx Tool. Love them all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and easy to use.
on August 31, 2019
Posted by: Cmiller79
Gender:Male
[This review was collected as part of a promotion.] This is a great little chainsaw for small jobs. A lot of power. Lightweight and easy-to-use. My wife even likes it.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great pole saw
on August 30, 2019
Posted by: Powerwasher
from Springfield, ohio
Gender:Male
[This review was collected as part of a promotion.] Pole saw is 2 saws in 1, it worked very well, with pole & by saw itself , more power then I thought it would be, excellent saw
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Machine
on August 9, 2019
Posted by: Bubba Jo
from OKC, OK
Gender:Male
[This review was collected as part of a promotion.] I purchased this pole/chain Saw in order to trim the oak trees in my yard. We are installing a new roof on our house and several of these oak branches hang over the roof and needed to be cleared out of the way of the roofers. The Worx battery powered saw was perfect for the job. It was powerful and light weight to make easy work out of a difficult chore. Glad I made the purchase. Otherwise I would have had to spend alot more money to have a professional do the job.
I would recommend this to a friend!
Written by a customer while visiting worx.com