Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(358 Reviews)
Rating breakdown 358 reviews
5 Stars
269
4 Stars
60
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
319 out of
342)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Perfect for trimming
on March 21, 2021
Posted by: sgmOBX
from OBX, NC
Gender:Male
[This review was collected as part of a promotion.] This works great for cutting and trimming trees. Good reach.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 22, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Pole/ Saw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Pole saw
on March 21, 2021
Posted by: Tling
from Tucson Az
Gender:Male
Great saw but extremely heavy when extended. Needs a counter balance
Response from worx.comBy Heaven Johnson , Customer Experience , March 22, 2021
Hi there! Your feedback and review help us improve our products. Please call our Solution Center Team at 1-866-354-9679 (WORX) and we’ll be happy to assist.
Written by a customer while visiting worx.com
Customer Rating
4
I was surprised
on April 27, 2021
Posted by: CenTexFlyer
from Texas
Gender:Male
I have to admit I made fun of my wife when she purchased the first Worx 10" electric chainsaw. I've always been the Stihl 18" bar rip roaring kind of tree wacker - until I had elbow surgery. I begrudgingly picked up the little saw to do trimming and was immediately struck by the torque and cutting ability so I graduated up to a bit bigger limb. Then continued up to 6" tree, then up to a 10" cedar tree (which can be a big gnarly many headed hydra!) and it cut it down! After that I got to looking at the limbs over my head and figured "I ain't getting my 65 y/o butt up a ladder to cut those!" and found the Worx Pole/Chainsaw and immediately ordered it. Got the saw in just days and got busy with it. Cutting pretty large limbs that got broken by the 21' Snowmageddon ice and snow event here in Texas. It seemed a little heavy and unwieldy at first but you can use that to your advantage because all you have to do is start the saw and rest it's weight on the limb and let the chain do the work! I felt a lot more comfortable standing on solid ground rather than 12' up because I know from experience that gravity sucks!
Cons: 1. Go ahead and spring for a bigger battery. The little 2 amp batteries run out pretty quick, which can be a good thing if you're old and want to pace yourself. I got the 4 amp battery and it cuts longer than *I* want to.
2. Watch the chain tension! If the saw starts jumping the shock tends to loosen the chain, so if it starts the bump-bump-bumping it will still cut but check tension often.
Conclusion: I have jerked my arm outta its socket for the last time! With the new battery chemistries and stronger motors there is no reason to use an internal combustion engine again!
Cons: 1. Go ahead and spring for a bigger battery. The little 2 amp batteries run out pretty quick, which can be a good thing if you're old and want to pace yourself. I got the 4 amp battery and it cuts longer than *I* want to.
2. Watch the chain tension! If the saw starts jumping the shock tends to loosen the chain, so if it starts the bump-bump-bumping it will still cut but check tension often.
Conclusion: I have jerked my arm outta its socket for the last time! With the new battery chemistries and stronger motors there is no reason to use an internal combustion engine again!
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , April 27, 2021
Hi! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Useful tool but a bit heavy when using extension
on May 27, 2021
Posted by: Axl O
I had bought this for our last year ice storm and it was useful. I had try using with the extension and it was quite heavy but had learned how to balance it to make it useful. I would have gave it a 5 if it weren't for the weight when using with extension.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, May 28, 2021
Hello! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Amazing saw
on June 2, 2021
Posted by: ItsmeG
from Forsyth,Ga
Gender:Male
I bought this a couple of weeks ago and absolutely love it. I was able to cut 5 loads of limbs on just 3 batteries.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
easy to handle
on June 27, 2021
Posted by: kathi92856
from kintnersville, pa
Gender:Female
This saw is small but mighty. It had no hesitation cutting down a 9 foot dead arborvitae that we had in the front yard. It is easy to handle and not too heavy. I did use the battery from the weed eater as I am not impressed with the battery that came with the saw. Overall I will give this saw a 10.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great Product
on July 5, 2021
Posted by: gmthut
from Willowick, Ohio
Gender:Male
This chainsaw is as powerful as a gas powered one, but the battery does not last. Cutting went well, with and without the pole attachment. I would buy it again...
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool
on July 5, 2021
Posted by: hardworker
from Lagrange Indiana
Gender:Female
[This review was collected as part of a promotion.] I purchased the Works Pole and Chain saw and it works like a dream.
Easy to use and the power is amazing.
Easy to use and the power is amazing.
I would recommend this to a friend!
Written by a customer while visiting worx.com