Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
easy to use
on November 27, 2020
Posted by: thomasphilips
from md
Gender:Male
[This review was collected as part of a promotion.] Do require modification to prevent retractive force even after the trigger is off. There is possible safety concern and harm to the person who is operating it. Design should be such that the moment the saw is deenergized the chain should stop rotating. Possible way to do that is to have fail safe braking on the disc.
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, November 28, 2020
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Your safety is our priority. We do recommend when removing Pole Saw from a cut with saw running at full speed to stop Pole Saw by releasing trigger, and make sure chain has stopped before setting Pole Saw down.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great pole and chain saw did a great job
on November 29, 2020
Posted by: Angelicro
from Tarpon Springs, Fl
Gender:Female
[This review was collected as part of a promotion.] I just purchased this as an early Christmas Gift for my husband. He trimmed his Pineapple Palm Tree which is huge. It was easy to operate and did a wonderful job! I highly recommend anything made by Worx. We own the line trimmer, the blower, the little vacuum and now the chain saw. Next will be the scissors.
Response from worx.comBy Brianna H, Customer Experience, November 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Pole Saw easy to Use
on December 6, 2020
Posted by: My Pole saw
from Willard, Ohio, 44890
Gender:Male
[This review was collected as part of a promotion.] The pole saw was easy to use and it reached the limbs I needed to trim. It was a little heaver than I first thought but I was able to lift it and use it. it ran great and cut limbs off easily.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the pole/ chainsaw! Thank you for choosing WORX. You are greatly appreciated
Written by a customer while visiting worx.com
Customer Rating
5
Excellent for hunting
on December 6, 2020
Posted by: lik hunting
from Iowa
Gender:Male
I bought this for trimming limbs for tree stands and cleaning deer trails great for sportsman and hunting
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 10, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the pole/ chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
LOVE IT
on December 17, 2020
Posted by: mavbaumer15
from Decatur, IN
Gender:Male
[This review was collected as part of a promotion.] Love worx products and this pole saw is a great addition to my tree trimming tools.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the pole/ chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
I want to love it but..
on December 18, 2020
Posted by: joeg99
from Virginia
Gender:Male
As a chainsaw cutting small logs it works very well. You HAVE TO have the log against the plate of the saw or it bounces up and down. It gnaws at small tree branches and it does not make a smooth cut. As a pole saw, it’s very hard for it to cut without chewing the branch or consistently bouncing off the branch
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
easy charge
on December 20, 2020
Posted by: chris344
from raccoon kentucky
Gender:Male
[This review was collected as part of a promotion.] works great easy charge
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the pole/ chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool
on December 21, 2020
Posted by: Larry2242
from NC
Gender:Male
[This review was collected as part of a promotion.] It is a great and powerful saw, and really like all of its features such as, two saws in one.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the pole/ chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com