Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(355 Reviews)
Rating breakdown 355 reviews
5 Stars
268
4 Stars
58
3 Stars
9
2 Stars
10
1 Star
10
93%of customers recommend this product.
(
316 out of
339)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great tool
on January 5, 2022
Posted by: Nicki24
from DeForest, WI
Gender:Female
[This review was collected as part of a promotion.] I bought this pole saw a couple of years ago. It is pretty good on small size branches, but cutting the lilac bushes were very tough getting through them.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Extremely pleased with tree saw.
on September 3, 2022
Posted by: Stone Road farms
from Tim buck too , Macy Indiana
Gender:Female
This has far exceeded my expectations in ease of use and battery life. I’m 70 years old and a short woman. From the moment it arrived I was able to assemble it and prepared it myself for using that same day. I got tired and stopped working way before saw did. It trimmed a huge amount of low hanging maple tree limbs that always tried pushing me off lawn mower. Now I wish I had a wood burner. My wild yard looks amazing and I no longer have head trama.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
My easy to use pole/chain saw.
on September 15, 2023
Posted by: candym
from Greenhorn Quincy, CA
Gender:Female
I have had this saw for over 5 years. Always works when I need it. I live in the mountains and always have limbs to trim off or cut up due to keeping forest fire clearance safety ladders.
Written by a customer while visiting worx.com
Customer Rating
1
waste of money
on August 8, 2018
Posted by: Robert2
from gloucester,va
Gender:Male
[This review was collected as part of a promotion.] used it twice,and chain keeps coming off
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, August 15, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We apologize for any inconveniences you have been caused. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Customer Care Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
2
Sadly just didn’t cut it
on August 12, 2018
Posted by: Kataylor148
from Collingswood NJ
Gender:Female
Excuse the pun, but I was disappointed that this just didn’t have enough power to cut through a 3 inch branch. Rushing to get things done before a big bbq. I had bought this for just this purpose, I had a long low hanging branch right where corn hole goes. Saw arrived late the night before. The battery was fully charged but I don’t know if the chain was full or what cause it would not cut this branch had to run to neighbors for manual one to finish the job minutes before folks arrived. It took me 4 hours to cut down one small live branch. Very disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Chanda K, Customer Experience, August 23, 2018
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry that the tool did not meet your expectations.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
longer reach and a removeable saw
on November 19, 2021
Posted by: Balto
from Southern Illinois
Gender:Male
It has a longer reach and removable chainsaw for trimming lower branches and cutting small trees. It is also heavier duty than "regular polesaws". I like the bar oil tank and automatic oiler. Most polesaws lack this feature, you have to remember to manually oil them. Chain tensioner is easier to use. So far I have used it about 10 times until the battery ran out, which depending on the size of limbs is between 15 to 25 minutes on a full charge.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Does everything that I need for it to do.
on November 28, 2021
Posted by: Angelo75
from Ham lake,Minnesota
Gender:Male
[This review was collected as part of a promotion.] I purchased this item in August 2021. I can not believe how handy it is. I cut down 2 trees with ease and cut up the tree. The chain saw cut as good or if not better and easier than my gas powered saw and is easier to maintain and start. And no mixing of gas. Also , I have purchased other work items and love them all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Greatl
on November 18, 2021
Posted by: Joeym
from Harlingen, Tx.
Gender:Male
I will get me anotherone soon
I would recommend this to a friend!
Written by a customer while visiting worx.com