Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Perfect for around the house
on October 11, 2021
Posted by: Jay86
from Terre Haute IN.
Gender:Male
[This review was collected as part of a promotion.] Awesome for the small jobs around the house well worth the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Perfect for working around my yard and campground.
on October 10, 2021
Posted by: Shirt69
from Walnutport, PA
Gender:Male
I love how easy it is to operate. It is wonderful that I can disconnect from the pole and use as a regular chainsaw to finish cutting after I remove the branches.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
CORDLESS POLE 10'' CHAINSAW
on September 28, 2021
Posted by: STLWRKR62
from WELLAND,ONT /CAN
Gender:Male
LOVE THE WORX TOOLS, HAVE THE 20 VOLT BRUSHLESS DRILL/ IMPACT DRIVER COMBO. CORDLESS GRASS TRIMMER AND 20 VOLT POLE SAW, GREAT FOR SMALL BRANCHES BUT FOUND IT BOGGING OUT ON AROUND 3 '' BRANCHES, CAN YOU USE A 40 VOLT BATTERY ON THE 20 VOLT POLE SAW, BULD QUALITY AND MATERRIALS IS BEST ON THE MARKET, VERY DURABLE AND EXC WARRANTY,
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Powerful! Gets the job done!
on September 3, 2021
Posted by: MJonboyy
from Missouri
Gender:Male
Absolutely love this saw! Was able to do some much needed tree trimming! Battery lasted very long to where I only had to swap out once. But I have plenty of batteries since I love the Worx line of tools!! Had been tired of picking up twigs and sticks out of the yard every time a storm came through. Wish I would've bought this sooner! Ignore the comments about how it leaks oil. The saw lubricates the chain and once u set it down the oil obviously drips down due to gravity. Just put an old towel or cloth under it and you'll be fine.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Versatile Chain Saw
on August 21, 2021
Posted by: Lamtronics
from Pocatello, Idaho
Gender:Male
[This review was collected as part of a promotion.] I purchased the 20V Power Share 10" Cordless Pole/Chain Saw with Auto-Tension
WG323 last year and immediately fell in love with it. I liked it so much I purchased one this year for my brother for a birthday gift. I have a lot of Russian Olive trees all over my property that I have to cut and trim annually. I have a gas chain saw but it is heavy and other than the large trunks of a fallen tree, the 20V WG323 handles the job effortlessly and when I can't reach limbs, I put the extension on and continue. I am able to cut and trim as I go interchanging the saw and extension pole. And, when I need to clean up the sawdust and oil, I don't need any wrenches, I just turn the large knob on the change compartment and get right to the chain to clean debris. It is truly versatile. Oh by the way, we use it hunting and camping as well. It is far more quiet than a traditional gas chain saw and it is lighter. I am very impressed with this versatile chain saw. Thank you Worx, very nice product I will use over and over then repurchase if ever fails.
WG323 last year and immediately fell in love with it. I liked it so much I purchased one this year for my brother for a birthday gift. I have a lot of Russian Olive trees all over my property that I have to cut and trim annually. I have a gas chain saw but it is heavy and other than the large trunks of a fallen tree, the 20V WG323 handles the job effortlessly and when I can't reach limbs, I put the extension on and continue. I am able to cut and trim as I go interchanging the saw and extension pole. And, when I need to clean up the sawdust and oil, I don't need any wrenches, I just turn the large knob on the change compartment and get right to the chain to clean debris. It is truly versatile. Oh by the way, we use it hunting and camping as well. It is far more quiet than a traditional gas chain saw and it is lighter. I am very impressed with this versatile chain saw. Thank you Worx, very nice product I will use over and over then repurchase if ever fails.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Disappointed with Pole Saw
on August 21, 2021
Posted by: Anonymous
from Vincent, AL
Gender:Male
I ordered this product back in June but just got to use it last week due to rainy weather. I have bought several WORX products and have been satisfied with those but must say I was very disappointed with this product. its difficult to hold and operate with the two button system. It's also difficult to hold raise and hold high since all the weight is on the end being lifted. with a gas powered unit the motor counter balances the weight making it easier to manage. Seems to cut pretty good but only came with one battery which ran down quickly! The saw leaks oil after use once stored and I have a puddle of oil underneath(not sure if this is normal).I would like someone to contact me about this. I wish I had not wasted my money on this product and do not recommend it.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 23, 2021
Thank you for your feedback and review! For safety and best performance, please do not overreach and do not cut above shoulder height when using a pole saw. This helps prevent unintended tip contact and enables better control of the chain saw in unexpected situations. WORX Also offers high capacity 20-volt batteries that provide double the run time compared to the standard 20-volt batteries. When done using the saw, and oil still left in the reservoir; Check to see that the chainsaw is stored upright position with the oil cap up. Ensure that the bar and chain are properly attached, and the saw is tensioned properly You can also try a thicker oil (thinner oils tend to work best with the auto oiling function). However, some dripping is normal when stored. Please never hesitate to contact us with any questions or concerns. Be on the lookout for an email from me shortly!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
EASY TO USE
on August 14, 2021
Posted by: sallieb
from Lucedale, MS
Gender:Female
This is my fourth Worx battery operated tool. At 79 years old, with over 4 acres to take care of, I need tools that I can use anywhere in my huge yard. All the tools I have are just what I need. Love them.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This is the only pole/real chain saw of its kind.
on August 7, 2021
Posted by: Scotty the great
from PA
[This review was collected as part of a promotion.] The other ones out there do not look as safe and they still have a pole connected to them.
Worx is the real deal you have a real chain saw in your hand. Even the 20 volt battery still had a charge. Note: make sure you don’t keep any batteries in the very hot garages as they recommend them to be in a normal environment (~50F). Here in Florida the temperature in garage goes into the 100’s.
Worx is the real deal you have a real chain saw in your hand. Even the 20 volt battery still had a charge. Note: make sure you don’t keep any batteries in the very hot garages as they recommend them to be in a normal environment (~50F). Here in Florida the temperature in garage goes into the 100’s.
I would recommend this to a friend!
Written by a customer while visiting worx.com