Customer reviews from worx.com
WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(364 Reviews)
Rating breakdown 364 reviews
5 Stars
272
4 Stars
62
3 Stars
9
2 Stars
10
1 Star
11
93%of customers recommend this product.
(
322 out of
346)
Customer Reviews for WORX - WG323 20V 10" Cordless Pole Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great real toy for Gramps!
on December 21, 2021
Posted by: Grumpy Gramps
from Niagara, Ontario
Gender:Male
Getting older and less nimble I needed something that would do all the small jobs around here and make my arthritic conditions easier to deal with yet be able to take care of business. What a handy light weight durable saw to have! This takes care of all those jobs that don't really require pulling out the old noisy, smelly, heavy gas saw! Love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Tool!
on December 17, 2021
Posted by: AMYF
from FLORIDA
Gender:Female
I bought this pole saw to trim small branches on a tree in my front yard. Love that it is cordless making it easy to move around.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great for around the house.
on December 8, 2021
Posted by: Ray7922
from Central Florida
[This review was collected as part of a promotion.] After using a gas powered pole saw, this one is so much lighter. Can do about 15 cuts on 3-4" branches per battery charge. I like the ability to use the chain saw separate from the pole. I have a number of trees on my 1 acre lot and this will help me keep them in good shape.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on December 5, 2021
Posted by: Sherae
from Gibson, NC
Gender:Female
I bought this for my brother-in-law; he cannot say enough good things about it., Has recommended to a number of his friends.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Does everything that I need for it to do.
on November 28, 2021
Posted by: Angelo75
from Ham lake,Minnesota
Gender:Male
[This review was collected as part of a promotion.] I purchased this item in August 2021. I can not believe how handy it is. I cut down 2 trees with ease and cut up the tree. The chain saw cut as good or if not better and easier than my gas powered saw and is easier to maintain and start. And no mixing of gas. Also , I have purchased other work items and love them all.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Ready to go out of the box
on November 19, 2021
Posted by: Seattle Slew
from Philadelphia
Gender:Male
Excellent product- fourth I’ve bought from Worx. Works really well, though I haven’t used the extension pole yet. Worx just dies it right.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
longer reach and a removeable saw
on November 19, 2021
Posted by: Balto
from Southern Illinois
Gender:Male
It has a longer reach and removable chainsaw for trimming lower branches and cutting small trees. It is also heavier duty than "regular polesaws". I like the bar oil tank and automatic oiler. Most polesaws lack this feature, you have to remember to manually oil them. Chain tensioner is easier to use. So far I have used it about 10 times until the battery ran out, which depending on the size of limbs is between 15 to 25 minutes on a full charge.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Unexpected problem
on November 19, 2021
Posted by: Matcap1949
from Hummelstown, PA
Gender:Male
I recently purchased this item. Used it for the first time the other day and experienced a problem. Was cutting some tree limbs using the chain saw without the pole. Limbs were no more than 3 to 4 inches in diameter. When I finished I notice that the plastic cover around the saw blade was damaged (see photo). I would like to hear from someone to discuss this matter. Thank you.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , November 23, 2021
Hello Valued Customer. It's unfortunate to learn that the plastic cover is damaged. I have emailed you offline regarding this matter. However, should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com