Customer reviews from worx.com
WORX - WG304.1 15 Amp 18" Electric Chainsaw - Black
Average customer rating
4.6
(213 Reviews)
Rating breakdown 213 reviews
5 Stars
171
4 Stars
21
3 Stars
4
2 Stars
5
1 Star
12
92%of customers recommend this product.
(
186 out of
202)
Customer Reviews for WORX - WG304.1 15 Amp 18" Electric Chainsaw - Black
Customer Rating
5
Reliable and easy to use
on December 17, 2020
Posted by: jlester5225
from Louisville, KY
Gender:Male
[This review was collected as part of a promotion.] I do not have a lot of wood that I need to cut, but when I do it is nice to have a chainsaw that can handle the workload and I know it's reliable and ready to use when I need it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 21, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to Use
on December 28, 2020
Posted by: EAMOS
from Carrollton, Virginia
Gender:Female
I purchased this for my husband for Christmas and it is so easy to handle that I can even use it. I have purchased may things from WORX for him and we have always been satisfied!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 30, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I have several WORX tools
on December 28, 2020
Posted by: AngelG
from Texas
Gender:Male
I love to work with these products because they are very reliable.
I currently ran into a bind, though. I need to replace the sprocket gear, but have not been able to find it. Can someone help me with this? The part number is PA66 GF50. Thanks
I currently ran into a bind, though. I need to replace the sprocket gear, but have not been able to find it. Can someone help me with this? The part number is PA66 GF50. Thanks
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 29, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Please contact our Solution Center at 866-354-9679 for assistance. Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
nice electric saw
on January 2, 2021
Posted by: wade99
from pleasant hope missouri
Gender:Male
I have'nt gotten to cut any trees up yet but so far i am very pleased with this 15amp 18" saw.Seems to have the power with no excess noise or vibration.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Can’t get oiler to work.
on January 26, 2021
Posted by: Mtlman
from Vermont
Gender:Male
[This review was collected as part of a promotion.] When I first received the saw, the bar was installed upside down. That was easy enough to swap around. Before first use I filled the oil tank with Husqvarna all weather bar and chain oil, I tried running the saw with the tip pointed down at some cardboard to check oiling. There was no oil mist at all on the cardboard. I ran it for a couple minutes and nothing. I then manually oiled the bar and chain to cut up a log. Saw worked good. It just seems like a pain to have to manually oil the bar and chain on a brand new saw.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, January 27, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Not built to last
on January 30, 2021
Posted by: bill disappointed
from virginia
Gender:Male
I had the saw for several years, but only used it about 10 to 12 times before the plastic drive gear stripped making the saw unusable ind unrepairable.
Metal gear (and replaceable) would be a better choice.
Metal gear (and replaceable) would be a better choice.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, February 2, 2021
Thank you for sharing your experience and review! We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on February 2, 2021
Posted by: Sony
from Phoenix az
Gender:Male
[This review was collected as part of a promotion.] I bought many item of this brand, and i am happy with it...
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 3, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
Worked Great in the Three Hours Before it Died
on February 11, 2021
Posted by: Alex F
from New Orleans, La
Gender:Male
[This review was collected as part of a promotion.] This saw worked great for a little over three hours. It sliced and diced some moderately sized libs and trunks (12-17") then up and died. I couldn't be more disappointed. I was set to brag to all my friends and family who exclusively use gas powered saws, and then my WORX saw stopped working, proving them right. Now, all the "I told you so"s are pouring in.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, February 16, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com