Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
The 10" chainsaw is perfect for my use.
on August 12, 2022
Posted by: Sawbuck 6
from The Dalles, OR 97058
Gender:Male
The 6" saw was out of stock and I am glad I got the 10" model. It is very durable with a large oil reservoir and works perfectly on my trees and bushes. In fact, I bought one for my daughter too!
I bought this about a month ago and I love it! I am a 58 year old woman and I can use it. It is great for what I use it for,cutting up limbs and cutting down small trees. The battery last longer then I expected.
I love this little easy to use battery operated chain saw, wt. is just right and handles well. I have gotten alot of unsightly trimming done with this gem! I would definitely recommend it!
[This review was collected as part of a promotion.] I used this for the first time yesterday to clean up a few small dead trees on my property. It worked better than I expected. Automatic oiler is a great feature. Battery lasted for the entire project.
[This review was collected as part of a promotion.] I bought this to clean up storm damaged trees and fallen limbs. It got the job done.
I would recommend this to a friend!
Response from worx.comBy Destynee Edwards, Customer Experience , August 26, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review. Your feedback is greatly appreciated. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
This unit is not ready for prime time. A battery powered unit should cut and perform as well as an AC powered unit with duration of use determined by the your investment in batteries. This unit had about 1/4 the power of the equivalent Worx AC model. It was insufficient to trim 6" inch tree limbs. It was only a little faster cleaning up branches than a bare of manual cutters.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Worx Customer! I hope this email finds you well. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing with your WG322 so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.