Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(393 Reviews)
Rating breakdown 393 reviews
5 Stars
316
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
343 out of
373)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: Rayd
from Pensacola Florida
Gender:Male
Verified Purchase:Yes
I ordered the 20volt 10inch chainsaw. Not sure how you get so much power in 20 volts but the saw works great. I cut down a 11 inch diameter grapefruit stump. I also had to cut it smaller to the folks would haul it off. I used one full battery a a third of another. Just what I needed. Now I no longer need the saw. The auto tension did not work as the chain jumped off a few times.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Anonymous
Verified Purchase:Yes
Backyard looking better!
Written by a customer while visiting worx.com
Posted by: JACC
from Ocean Springs, MS
Gender:Female
Verified Purchase:Yes
Not as easy as description sounds. I own several other WORX products and this one is a challenge. Prior to purchasing this saw I owned an electric one with the same size 10”” bar so I am used to operating one. The directions/ pictures to assemble are not adequate. Chain comes off easily, constantly having to tighten. I did watch several u-tube videos which made it sounds fairly simple but that was not my experience.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, March 23, 2026
Hello there! Thank you for sharing your experience and review.
The assembly and setup instructions are intended to cover standard installation and adjustment, and feedback like this helps identify where additional clarity may be needed.
We appreciate you taking the time to provide your perspective, as it helps us better understand opportunities for improvement. If you would like to share additional feedback regarding your tool, please feel free to email us at worx@positecgroup.com, and we will be glad to assist.
Thank you for choosing WORX tools.
The assembly and setup instructions are intended to cover standard installation and adjustment, and feedback like this helps identify where additional clarity may be needed.
We appreciate you taking the time to provide your perspective, as it helps us better understand opportunities for improvement. If you would like to share additional feedback regarding your tool, please feel free to email us at worx@positecgroup.com, and we will be glad to assist.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com
Posted by: Anonymous
from Kentucky
Gender:Female
Verified Purchase:Yes
The overall design is great. Just the right size for me. (Woman in my 70’s). Unfortunately, have not been able to use it because it snowed! Looking forward to snow melting and clear days.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Joe Gar
Verified Purchase:Yes
The order process was great. It came in before I expected. It took it out of the box, I already had a charge battery, took it outside and trimmed a few branches. It works fabulous, nice and small and handy for that small cleanup where you need around your trees I would recommend anybody that needs that to purchase this item
Written by a customer while visiting worx.com
Posted by: 10 inch saw
Gender:Male
Verified Purchase:Yes
Haven’t used it yet been raining every day hopefully I can in the next few days it looks like it will work real good. One problem is I can’t register it because the website is screwed up I’ll have to try again. Where is the serial number located?????? Real problem
Written by a customer while visiting worx.com
Customer Rating
3
So-So
on October 31, 2025
Posted by: GregS
from North Carolina
Gender:Male
Auto chain tensioning is practically non existent, have had to stop use and re position chain...oil leaks. Kinda underpowered, but still gets through 5-6" limbs...albeit with extra effort. Almost sorry I bought it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, November 3, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Allen15
from North Augusta sc
Gender:Male
Verified Purchase:Yes
I absolutely love this saw. It’s so light and extremely functional
I would recommend this to a friend!
Written by a customer while visiting worx.com