Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
318
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
343 out of
373)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
2
Spent more time replacing chain than using saw.
on November 1, 2022
Posted by: jahh
from nwa
Gender:Female
Purchased this in spring and just got it out of box recently. Lightweight and very easy to use for at least 15 min. and then chain comes off and trying to get it back on is assinine. Need three hands to hold blade in place and try to attach chain and then you can't see throught the cover to line up screw.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , November 3, 2022
Hello Valued Customer!
Thank you for taking the time to share your experience and review. Your feedback helps us understand how we can improve your DIY experience. One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it is tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob.
As you tighten the knob, lift the tip of the bar at a slight upwards angle. Once fully tightened, let go of the bar and check the tension in the chain. Tipping the bar at an upward angle as you tighten it allows for added tension and typically resolves any issues with the chain popping off. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review. Your feedback helps us understand how we can improve your DIY experience. One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it is tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob.
As you tighten the knob, lift the tip of the bar at a slight upwards angle. Once fully tightened, let go of the bar and check the tension in the chain. Tipping the bar at an upward angle as you tighten it allows for added tension and typically resolves any issues with the chain popping off. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Awesome power
on October 31, 2022
Posted by: Wing nut
from Big Bear Lake, Ca
Gender:Male
Plenty of power to handle medium size jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
It was great for trimming up trees
on October 26, 2022
Posted by: Rickwasz
from Punta Gorda, Fl.
Gender:Male
[This review was collected as part of a promotion.] The chainsaw help with clean up from hurricane Ian. We had 8
100 year old trees down from hurricane Ian, I have about 8 barriers and used them all over and over. It did the job that I needed it to do
100 year old trees down from hurricane Ian, I have about 8 barriers and used them all over and over. It did the job that I needed it to do
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light and easy to handle
on October 12, 2022
Posted by: Joep123
from Epsom nh
Gender:Male
I bought this to replace my old gas saw. The gas saw was a pain to keep fresh fuel and oil on hand. This saw is great for small trees and brush.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Somewhat disappointing
on October 5, 2022
Posted by: Angelatte
from Ohio
Gender:Female
I bought this a month ago and I am not thrilled with the chainsaw. I had trouble cutting small honeysuckle limbs! The chain jumped off a couple of times and it cracked in the plastic. Returning!
No, I would not recommend this to a friend.
Response from worx.comBy Destynee Edwards, Customer Experience , October 11, 2022
Hello Valued Customer! It's unfortunate to learn that your chainsaw fell below your purchase expectation. Your feedback helps us understand where we can improve your DIY lawn and garden experience.
Written by a customer while visiting worx.com
Customer Rating
5
Perfect Size!
on September 30, 2022
Posted by: Marine62
from Columbia City, IN
Gender:Male
This is lightweight enough so it is easy to handle. Starts up quick and has the power I need to trim branches and small limbs on my property which is exactly why I purchased this chain saw. Am pleased with this purchase and the fast shipping.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Saw
on September 13, 2022
Posted by: Thom47
from Union County, PA
Gender:Male
I just bought this saw because I have areas where there isn't any electricity for my WORX electric chain saw. WOW, this battery-powered saw is great! Long battery life before it needs to be recharged! I managed to cut down all of the small trees I needed to cut down, then cut them up and power to spare! really like this saw!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great value for the money
on September 10, 2022
Posted by: Avengador1
from Orlando, FL
Gender:Male
I was looking for a cordless chainsaw when I found this deal, I have a few other Worx tools I have purchased so I knew these would be good. The chainsaw works very good and I I I
I was able to cut down and trim a few trees with the chainsaw and still have a charge left in the battery. The blower was a bonus as I needed one to blow my driveway. It actually was more powerful than I expected and has a variable speed adjustment. I am finding many uses for it too. Overall I am very satisfied with these tools as they provide a lot of value for the price.
I was able to cut down and trim a few trees with the chainsaw and still have a charge left in the battery. The blower was a bonus as I needed one to blow my driveway. It actually was more powerful than I expected and has a variable speed adjustment. I am finding many uses for it too. Overall I am very satisfied with these tools as they provide a lot of value for the price.
I would recommend this to a friend!
Written by a customer while visiting worx.com