Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(391 Reviews)
Rating breakdown 391 reviews
5 Stars
314
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
342 out of
372)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
4
Chain saw
on September 30, 2023
Posted by: TWW17
from Rutherfordton NC
Gender:Male
[This review was collected as part of a promotion.] Like all WORX tools, the chain saw is good quality. Handy for small trimming jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Chainsaw👍 Blower👎
on May 18, 2024
Posted by: CardinalCreek
from Honey Brook, PA
Gender:Female
I'm impressed with this little chainsaw. I had some large, fallen tree limbs to clean up, and it ripped right through them. The battery lasted longer than I expected, and so did the bar chain oil. The blower is quite disappointing. Maybe if it had a nozzle to concentrate the air flow it would work better, but trying to blow off my mower deck, at high speed, I was unimpressed. I had to clear most of the grass by hand (my doggie hair dryer works better). The battery life is pitiful. It's hard rating these together: The chainsaw would get a 5; the blower (maybe) a 2 (it blows grass off the sidewalk o.k.)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: DK No
from W.S. NY
Gender:Male
Verified Purchase:Yes
Doesn’t work that well
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: SnowyOne
from New Hampshire
Gender:Male
Verified Purchase:Yes
This little chainsaw is perfect for cutting up the little trees and blowdown in the yard. While it’s not as powerful as it’s gasoline counterparts, it’s just fine for small jobs.
Overall I’m pleased with this purchase.
Overall I’m pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
So-So
on October 31, 2025
Posted by: GregS
from North Carolina
Gender:Male
Auto chain tensioning is practically non existent, have had to stop use and re position chain...oil leaks. Kinda underpowered, but still gets through 5-6" limbs...albeit with extra effort. Almost sorry I bought it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, November 3, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Kentucky
Gender:Female
Verified Purchase:Yes
The overall design is great. Just the right size for me. (Woman in my 70’s). Unfortunately, have not been able to use it because it snowed! Looking forward to snow melting and clear days.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: JACC
from Ocean Springs, MS
Gender:Female
Verified Purchase:Yes
Not as easy as description sounds. I own several other WORX products and this one is a challenge. Prior to purchasing this saw I owned an electric one with the same size 10”” bar so I am used to operating one. The directions/ pictures to assemble are not adequate. Chain comes off easily, constantly having to tighten. I did watch several u-tube videos which made it sounds fairly simple but that was not my experience.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, March 23, 2026
Hello there! Thank you for sharing your experience and review.
The assembly and setup instructions are intended to cover standard installation and adjustment, and feedback like this helps identify where additional clarity may be needed.
We appreciate you taking the time to provide your perspective, as it helps us better understand opportunities for improvement. If you would like to share additional feedback regarding your tool, please feel free to email us at worx@positecgroup.com, and we will be glad to assist.
Thank you for choosing WORX tools.
The assembly and setup instructions are intended to cover standard installation and adjustment, and feedback like this helps identify where additional clarity may be needed.
We appreciate you taking the time to provide your perspective, as it helps us better understand opportunities for improvement. If you would like to share additional feedback regarding your tool, please feel free to email us at worx@positecgroup.com, and we will be glad to assist.
Thank you for choosing WORX tools.
Written by a customer while visiting worx.com