Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
314
4 Stars
42
3 Stars
14
2 Stars
6
1 Star
14
92%of customers recommend this product.
(
342 out of
371)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Posted by: DK No
from W.S. NY
Gender:Male
Verified Purchase:Yes
Doesn’t work that well
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: SnowyOne
from New Hampshire
Gender:Male
Verified Purchase:Yes
This little chainsaw is perfect for cutting up the little trees and blowdown in the yard. While it’s not as powerful as it’s gasoline counterparts, it’s just fine for small jobs.
Overall I’m pleased with this purchase.
Overall I’m pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
So-So
on October 31, 2025
Posted by: GregS
from North Carolina
Gender:Male
Auto chain tensioning is practically non existent, have had to stop use and re position chain...oil leaks. Kinda underpowered, but still gets through 5-6" limbs...albeit with extra effort. Almost sorry I bought it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, November 3, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: 10 inch saw
Gender:Male
Verified Purchase:Yes
Haven’t used it yet been raining every day hopefully I can in the next few days it looks like it will work real good. One problem is I can’t register it because the website is screwed up I’ll have to try again. Where is the serial number located?????? Real problem
Written by a customer while visiting worx.com
Posted by: Joe Gar
Verified Purchase:Yes
The order process was great. It came in before I expected. It took it out of the box, I already had a charge battery, took it outside and trimmed a few branches. It works fabulous, nice and small and handy for that small cleanup where you need around your trees I would recommend anybody that needs that to purchase this item
Written by a customer while visiting worx.com
Posted by: Anonymous
from Kentucky
Gender:Female
Verified Purchase:Yes
The overall design is great. Just the right size for me. (Woman in my 70’s). Unfortunately, have not been able to use it because it snowed! Looking forward to snow melting and clear days.
I would recommend this to a friend!
Written by a customer while visiting worx.com