Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
309
4 Stars
39
3 Stars
13
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
337 out of
363)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
10” chain saw
on April 11, 2022
Posted by: Texas Bill
from Stockton, md.
Gender:Male
[This review was collected as part of a promotion.] I bought this last month and had to return it because of defect.
Received replacement and it assembled perfect. I’m a disabled veteran and 81 years old and anxious to use it.
My other 3 Worx tools ( trimmer, blower & power washer)are all still working great and are approaching 3 year warranty. I’m hoping batteries do not wear out as I can not afford to replace them.
Very good tools in my opinion.
Received replacement and it assembled perfect. I’m a disabled veteran and 81 years old and anxious to use it.
My other 3 Worx tools ( trimmer, blower & power washer)are all still working great and are approaching 3 year warranty. I’m hoping batteries do not wear out as I can not afford to replace them.
Very good tools in my opinion.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
This is my third one!!!!
on April 12, 2022
Posted by: Mary P
from texas
Gender:Female
[This review was collected as part of a promotion.] I bought one with the pole saw extension which was great...until my husband appropriated the saw. So I bought another one...which he also took as a back up. So this one is mine!
It is great, as are the other 20 WORX products that we have. I can't praise it enough.
It is great, as are the other 20 WORX products that we have. I can't praise it enough.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
leaks oil
on April 15, 2022
Posted by: brig56
from hampton VA
Gender:Female
[This review was collected as part of a promotion.] love the size, the weight and has just enough power for what I need but all the oil leaks out when I store it.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , April 20, 2022
Hello Valued Customer, thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. With a saw designed to self-lubricate during operation, a little oil leakage is normal. To help minimize and prevent leakage, we recommend the following:
-Use only enough oil for the task at hand.
-Remove oil cap and immediately replace it after operation to vent the oil tank. This relieves any accumulated pressure during the oiling process.
-Allow the saw to cool down before storing.
-Wipe down the saw sprocket area.
-Remove oil from saw before storage.
-Store the saw horizontally when not in use.
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
-Use only enough oil for the task at hand.
-Remove oil cap and immediately replace it after operation to vent the oil tank. This relieves any accumulated pressure during the oiling process.
-Allow the saw to cool down before storing.
-Wipe down the saw sprocket area.
-Remove oil from saw before storage.
-Store the saw horizontally when not in use.
Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great features , great product
on May 18, 2022
Posted by: Kel57
from Watsontown pa 17777
Gender:Female
I have definitely gotten my money’s worth. Have alot of trees finally trimmed. Fantastic product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great blower and chainsaw set
on May 31, 2022
Posted by: Ebrushstrokes
from Roebuck, SC
Gender:Female
We love these cordless Worx tools. They are lightweight, compact and convenient. The battery lasts plenty long enough to get the job done. Very pleased with the great deal on this set.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Anyone's Tool
on June 11, 2022
Posted by: cjworking
from Illinois
Gender:Female
[This review was collected as part of a promotion.] Being older found the gas chain saw hard to start, control and the weight was just too much. Starting to be dangerous. This Worx chainsaw hits all the boxes my wife and I needed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
cordless chain saw
on June 14, 2022
Posted by: Woodgeo
from Simpsonville, SC
Gender:Male
I bought this several months ago. It has performed well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
on June 14, 2022
Posted by: steveo10
from paint lick,ky.
Gender:Male
IT IS SO MUCH BETTER THAN USING A GAS CHAINSAW AND NOT AS HEAVY PLUS IT IS GOOD FOR YARD WORK
Written by a customer while visiting worx.com