Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
314
4 Stars
42
3 Stars
14
2 Stars
6
1 Star
14
92%of customers recommend this product.
(
342 out of
371)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
Oil leakage.
on May 1, 2021
Posted by: CAG40
from Missouri
Gender:Male
We have many of your WORX products & love all of them except for the problem with oil leakage on the chain saw. I leaks oil & gets it all over your clothes & even leaks when it is sitting still. What can be done about this.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, May 4, 2021
Thank you for sharing your experience and review! We greatly appreciate your honest feedback, as it gives us a better understanding of where we need to improve. We do recommend getting the oil out of the chainsaw to prevent leakage because it will leak. It is normal for oil to leak while the chainsaw is in use. Hope this helps!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and powerful.
on May 5, 2021
Posted by: Fatcat2010
from Va.
Gender:Male
[This review was collected as part of a promotion.] Meets all my needs for small to medium size cuts. Great tool for keeping my yard neat.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light but tough
on May 9, 2021
Posted by: THE BEAR 57
from SCOTTSBURG, NY
Gender:Male
[This review was collected as part of a promotion.] Easy to assemble , cuts great , light and easy to get into tight places.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
best ever chain saw
on May 9, 2021
Posted by: countrygal
from rural McPherson Kansas
Gender:Female
I have used this saw on my farm. I love the feature that once the branch is sawed off the saw i off and not dangerous while clearing the brach away and save the battery
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Works very good
on May 9, 2021
Posted by: Kendicky4
from St. Louis mo
Gender:Male
[This review was collected as part of a promotion.] When i bought this I was a little unsure if it would do what I wanted and it has done better than I thought it would
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
POWER FOR THE PEOPLE
on May 9, 2021
Posted by: THE AMSOIL MAN
from Westchester, New York
Gender:Male
I bought this saw after big trees came down in my yard. I have two gas units but needed something with a little smaller chain length and ready to go without yanking the arm off my 73 year old body. as always worx tools had the right stuff. Perhaps that why I have over 12 tool from worx in my home.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight and strong
on May 10, 2021
Posted by: TennPatL
from Lebanon, TN
Gender:Female
[This review was collected as part of a promotion.] I love the chainsaw, it lightweight enough for anyone to handle , but still delivers.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 10, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
2
Chain falls off
on June 1, 2021
Posted by: bobbid72
from Louisville, KY
Gender:Female
I bought this saw in mid April and finally used it this past weekend. I loved the weight and ease of use BUT after 2-3 cuts, the chain would fall off. The limbs I was cutting were only 2-3 inches in diameter and as long as the chain stayed in place, the saw worked well. Customer service wait times are ridiculously long so if anyone has any suggestions I’d appreciate the advice. TIA
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 2, 2021
Thank you for your question. One way to help alleviate the issue is to take the bar and chain off of the tool, then reassemble it to make sure it tightly in place. After you place the bar and chain on the tool, pull the bar outwards (away from the motor) and then start twisting the auto tension knob. As you tighten the knob, lift the tip of the bar at a slight upwards angle. Once fully tightened, let go of the bar and check the tension in the chain. Tipping the bar at an upward angle as you tighten it allows for added tension and typically resolves any issues with the chain popping off. I will also send you an email with additional troubleshooting steps, just in case, this does not solve it for you.
Written by a customer while visiting worx.com