Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(393 Reviews)
Rating breakdown 393 reviews
5 Stars
316
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
343 out of
373)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Real Handy
on May 20, 2020
Posted by: The Ridger
from Toledo, Ohio
Gender:Male
Had a bit of a problem with the chain/auto tensioner and chain oiler but once the chain was properly installed and the oiler started working the saw worked great as advertised. Battery life was good, performed dozens of small cuts and 6 or so 4" cuts without having to recharge battery.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 17, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Very Lightweight
on May 13, 2020
Posted by: Rae Suzanne
from Chicago,IL
Gender:Female
[This review was collected as part of a promotion.] I bought this during the winter season to be ready for spring. I saw what needed to be trim and didn't have the money for a tree service. I am a female, 55 and wanted something I could handle and maintain. I have never used a chainsaw before and was concerned on the safety features. Easy to use and very light. After 2 min with it I was a pro I love this saw and it is so quiet.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great chainsaw!
on April 27, 2020
Posted by: leonarmour88
from Gladstone, MO
Gender:Male
Had small trees that needed to be cut down and did the job very well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Works great
on April 25, 2020
Posted by: Peggiesue
from York pa
Gender:Female
I purchased this chainsaw last year . When I went to get it out to use it this season I noticed that the oil leaked out of it. It was sitting level and was not over filled. What could cause thos to happen.
I would recommend this to a friend!
Response from worx.comBy Jorge V., Customer Experience, May 1, 2020
Hi Peggie! Thank you for leaving your review. Since the oil in our chainsaws is gravity fed and not pumped, the oil will always leak out of the side of the saw so that the chain will be properly lubricated during operation. The best recommendation to stop the oil from leaking is to empty the oil reservoir before storage, and only use approximately the amount of oil for the job at hand. Also, you may try storing it on the left side with the cap tightened securely, but if your cap has holes in it, this may not work as well as emptying the reservoir. Please be on the lookout for an email from me so we can further discuss this matter.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great Chainsaw!
on April 22, 2020
Posted by: Stc3
from Portland, OR
Gender:Male
[This review was collected as part of a promotion.] I bought the chainsaw last month after having purchased 40v lawn mower and it's perfect for both sawing smaller logs, tree trunks, etc, but is also great for trimming trees and bushes. Love the interchangeable battery system of these tools. I'll definitely be adding more when the need arises.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Great product
on February 24, 2020
Posted by: Erin B
from Massachusetts
Gender:Female
Great product. Super lightweight and easy to use!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , February 24, 2020
This chainsaw is so much fun to use because it is super lightweight and easy to function! We appreciate you taking the time out to share this with us!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
A Terrific Little Yard Saw
on February 22, 2020
Posted by: CWLoveall
from Southern California
Gender:Male
[This review was collected as part of a promotion.] I have several Worx Power-Share tools, and I love this little saw. I bought this along with the extension pole - an electric chain saw at the end of a 12 ft pole- what could possible go wrong? I have to say, by itself, this saw is light and easy to wield. It cuts quickly (I have only cut limbs about 4" diameter), and surprising cleanly. The assembly directions could be clearer, and you have to read them carefully (which for a chain saw, I suppose you should anyway). Don't forget to add the bar oil. There is a statement to this effect, and oil is not included. Attaching to the extension pole, while a 1-person job, is much more easily accomplished with a second pair of hands. Attached to the pole, the whole assembly is a bit un-wieldly, and I found myself knocking into this as I maneuvered into position to cut. I made several tree-thinning cuts on an oak tree with the pole collapsed, then several more at full extension. After several cuts, I noticed the chain was a bit sloppy, and a quarter turn of the tensioning knob fixed it, and continued cutting up fallen limbs. Use an abundance of caution: the saw on the pole is heavy, not particularly well balanced, awkward to move it about, and you can really see the bar from below. But, I made all the cuts quickly, cleanly, without loss of life limb or other appendages. Changing length of the pole requires removal of the battery first.
Overall, I love this addition to my gardening arsenal, and look forward to finding more uses for it.
Overall, I love this addition to my gardening arsenal, and look forward to finding more uses for it.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , February 24, 2020
Hey! We really appreciate you being a loyal WORX customer! We love hearing from our customers and thank you for leaving this awesome review sharing your experience with us! Your feedback helps us to improve a great deal! Bar and chain oil are no longer included with our chainsaw's. However, we recommend standard bar and chain oil; Grade: ISO VG32. The bar and chain oil can be found at your local hardware store. It is recommended that you tension the chain every 4-5 cuts. The chain should be tight enough to fit securely around the bar while leaving appropriate give for tensioning. We are happy to hear that you have been pleased overall with the performance of your new WORX chainsaw.
Thank you for being a loyal Worx Customer!
Thank you for being a loyal Worx Customer!
Written by a customer while visiting worx.com
Customer Rating
4
Pre use review
on February 7, 2020
Posted by: Rkr4570
from NC PA
Gender:Female
I have not been able to use this saw yet since it is winter here. I will say a guy at work put the bar and chain on for me and it was extremely easy and he wasn’t impressed with the auto tensioning. It’s light weight, and even if I can’t use it for what I want, it will still come in handy for trimming tree and cutting up branches that fall from trees that are too big to break up. Hoping to also be able to take it camping. Only reason for rating at 4 stars is I have not actually run the saw yet. But I have high hopes!
Response from worx.comBy Portia M., Customer Experience , February 10, 2020
We cant wait for you to put this chainsaw to work! You will be impressed! Thank you for taking the time to share this with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com