Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
314
4 Stars
42
3 Stars
14
2 Stars
6
1 Star
14
92%of customers recommend this product.
(
342 out of
371)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Wrong Chainsaw to Buy
on August 17, 2020
Posted by: Paul3451
from Wisconsin
Gender:Male
Was cutting a 2” branch and chain seized up and motor stopped. Check auto tension mechanism and nothing was seemed to be wrong. Battery had a Full charge. Un-screwed the tension knob and took off cover and had to force the chain and bar off the saw and bar lossened up and re-assembled the saw and continued to saw and seized again. Will send back to WORX foe a larger saw
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 18, 2020
Hello there! Thank you for sharing your honest feedback with us and bringing this to our attention. We greatly appreciate your feedback as it gives us a better understanding of where we need to improve. I am more than happy to help. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
No gas needed, just bar oil and go.
on August 19, 2020
Posted by: Gene LH
from Wi
Gender:Female
[This review was collected as part of a promotion.] I purchased this about a month ago and I have used to trim up some dead tree limbs.
The largest being about 4' in diameter.
The largest being about 4' in diameter.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 13, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
I love my 10" cordless chainsaw!
on August 19, 2020
Posted by: Poppa Gary
from Michigan
Gender:Male
I love using a lighter, smooth running, neat chainsaw!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Battery life is awesome!
on August 24, 2020
Posted by: Audteach
from Brooklyn, iowa
Gender:Female
We live in Iowa when the Deracho went through the state! What a mess! This chainsaw was a lifesaver!!!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 12, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1
It just quit
on August 25, 2020
Posted by: Clarke1975
from Atlanta, Ga
Gender:Male
Purchased this a few months ago, the second time I was using it was to trim privots. Everything was working fine when the saw just quit. I have four batteries so it wasn't the batter. Oil was half full. The machine just quit!
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, August 28, 2020
Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. Please check your email as I have contacted you offline to further assist you with this matter!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Great product
on August 27, 2020
Posted by: Chesterjustin
from Miami
Gender:Male
[This review was collected as part of a promotion.] This machine is the best saw I have weights very little and I'm skinny no muscle people but for me this don't weight anything but cuts great thanks
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight but powerful
on August 29, 2020
Posted by: starwrx
from NC
Gender:Female
Bought this about a month ago and have used it with ease .
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Derecho Tool
on August 31, 2020
Posted by: Craig53
from Cedar Rapids, IA
Gender:Male
I bought this saw with the pole assessory to use as a cordless polesaw. I was out of town on business when the Derecho hit and topped all the trees in our yard with many branches blocking our driveway. My wife and son with assistance from one of my co-workers used this saw to clear our driveway. I have been using this since I got home to clear debris and prune what's left of our trees. I have an 18" corded saw but it is such a hassle with the cord and it doesn't work when the power is out for two days. I was so impressed with this saw that I ordered the 14" 40V cordless saw to compliment it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, January 7, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com