Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Amazing little chainsaw
on June 24, 2024
Posted by: Anonymous
from Winston-Salem
Gender:Male
Ok I am a long time owner of Worx tools. I have the 56 volt mower,weed eater and blower. I also have the hydroshot. Both my children have wirx tools as well. I wanted a cordless chainsaw and worx had this one on sale. I used it this past weekend. I was blown away with how well it performed. I will show you the tree I cut. The only thing that is a disappointment is the battery. Worx you need to stepnup and put a longer lasting battery in your kits. I had two higher Amp hour batteries that made the difference on how this chainsaw worked. The chainsaw made it seems like this chainsaw was more powerful than a 20volt. I have a corded worx chainsaw as well. The info said it is for pruning and trimming. But you will be able to see the size logs. You will not be disappointed in the little chainsaw. Inused two batteries to cut this stack of wood.
I'm impressed with this little chainsaw. I had some large, fallen tree limbs to clean up, and it ripped right through them. The battery lasted longer than I expected, and so did the bar chain oil. The blower is quite disappointing. Maybe if it had a nozzle to concentrate the air flow it would work better, but trying to blow off my mower deck, at high speed, I was unimpressed. I had to clear most of the grass by hand (my doggie hair dryer works better). The battery life is pitiful. It's hard rating these together: The chainsaw would get a 5; the blower (maybe) a 2 (it blows grass off the sidewalk o.k.)
This saw is pretty much useless. No power. Can barely cut twigs. Leaked the entire amount of bar oil, more than once. Do yourself a favor, spend the money for a “real” chainsaw.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 19, 2024
Hello Valued Customer,
Thank you for sharing your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution as the tool does carry a 3-year warranty. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
[This review was collected as part of a promotion.] Due to age, I need light weight and ease of maintenance and handling; this saw is perfect for me. I just bought my 12 year old grandson his own saw so he can assist grandma. We both (play) together to clean up honeysuckle.
[This review was collected as part of a promotion.] The chain saw was perfect size for cleaning small trees along the fence line and shrubs near the alley. Light weight and easy to handle.
[This review was collected as part of a promotion.] [Employee of worx] The products are Awesome! I bought the to inch saw and blower combo! So pleased with the way both preform!
[This review was collected as part of a promotion.] Best cordless battery operated chainsaw out there. Very light and easy to use. Great for jobs around the house and especially the best for a female to use.