Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(393 Reviews)
Rating breakdown 393 reviews
5 Stars
316
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
343 out of
373)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
1
Very Disappointing
on April 18, 2024
Posted by: EJPEMTP
from Green Bay, WI
Gender:Male
This saw is pretty much useless. No power. Can barely cut twigs. Leaked the entire amount of bar oil, more than once. Do yourself a favor, spend the money for a “real” chainsaw.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 19, 2024
Hello Valued Customer,
Thank you for sharing your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution as the tool does carry a 3-year warranty. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for sharing your experience and review. We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue you are experiencing so we can provide you with a solution as the tool does carry a 3-year warranty. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 7 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
At aged 75
on October 10, 2023
Posted by: 98 lb weakling
from Ohio
Gender:Female
[This review was collected as part of a promotion.] Due to age, I need light weight and ease of maintenance and handling; this saw is perfect for me. I just bought my 12 year old grandson his own saw so he can assist grandma. We both (play) together to clean up honeysuckle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
Chain saw
on September 30, 2023
Posted by: TWW17
from Rutherfordton NC
Gender:Male
[This review was collected as part of a promotion.] Like all WORX tools, the chain saw is good quality. Handy for small trimming jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Home owner.
on September 29, 2023
Posted by: Chewbacca Jr
from LA
Gender:Male
[This review was collected as part of a promotion.] The chain saw was perfect size for cleaning small trees along the fence line and shrubs near the alley. Light weight and easy to handle.
Written by a customer while visiting worx.com
Customer Rating
5
on September 19, 2023
Posted by: Nick82
from Bowling Green Va.
Gender:Male
[This review was collected as part of a promotion.] [Employee of worx] The products are Awesome! I bought the to inch saw and blower combo! So pleased with the way both preform!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Absolutely love this!
on September 15, 2023
Posted by: SusieQ5753
from Bluefield, WV
Gender:Female
[This review was collected as part of a promotion.] Best cordless battery operated chainsaw out there. Very light and easy to use. Great for jobs around the house and especially the best for a female to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Follow up review.
on September 9, 2023
Posted by: Ntrsandman
from Ontario
Gender:Male
This saw really changed my mind from my first review. I had a pear tree in my back yard that was getting out of hand and drawing in a lot of wasps around the fallen pears. It was 30 ft tall with a 14” base and 10 or so offshoots in all directions. This saw chewed through it. It took 6 batteries to get it done. We had 4 batteries between my dad and I and chargers running constantly. The batteries held up well for limbing and trimming but the larger logs really drained quickly. It wasn’t quick by any means but it worked well. The saw was light enough for one hand operation on limbs but 2 on larger logs for added cutting pressure. There was enough brush and logs to fill a 6x12 tandem U-Haul. The only con would be the tensioner needed to be fiddled with as the slack after cutting. It had to totally loosened it off and readjusted. My first review stated the chain stretched. Not sure what happens there. It’s a decent general use saw considering I got it and the blower with air miles. Very handy with enough grunt to tackle a little more than you think it could. Overall much better than I thought it would be.
Written by a customer while visiting worx.com
Customer Rating
5
Amazing Chainsaw!
on September 8, 2023
Posted by: Kabam2023
from Illinois
Gender:Male
[This review was collected as part of a promotion.] We had a 30 foot tree fall in our backyard due to a storm. This chainsaw cut the entire tree up easily. We have several WORX products and they are all fantastic.
I would recommend this to a friend!
Written by a customer while visiting worx.com