Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
309
4 Stars
39
3 Stars
13
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
337 out of
363)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Easy
on November 1, 2019
Posted by: Philip17
Gender:Male
[This review was collected as part of a promotion.] Easy to assemble and operate.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , November 5, 2019
Thank you for sharing your experience and review! We are happy to hear you are enjoying the WORX 20 volt Power Share Cordless Chainsaw with Auto-Tension! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
4
Pre use review
on February 7, 2020
Posted by: Rkr4570
from NC PA
Gender:Female
I have not been able to use this saw yet since it is winter here. I will say a guy at work put the bar and chain on for me and it was extremely easy and he wasn’t impressed with the auto tensioning. It’s light weight, and even if I can’t use it for what I want, it will still come in handy for trimming tree and cutting up branches that fall from trees that are too big to break up. Hoping to also be able to take it camping. Only reason for rating at 4 stars is I have not actually run the saw yet. But I have high hopes!
Response from worx.comBy Portia M., Customer Experience , February 10, 2020
We cant wait for you to put this chainsaw to work! You will be impressed! Thank you for taking the time to share this with us! We appreciate you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
A Terrific Little Yard Saw
on February 22, 2020
Posted by: CWLoveall
from Southern California
Gender:Male
[This review was collected as part of a promotion.] I have several Worx Power-Share tools, and I love this little saw. I bought this along with the extension pole - an electric chain saw at the end of a 12 ft pole- what could possible go wrong? I have to say, by itself, this saw is light and easy to wield. It cuts quickly (I have only cut limbs about 4" diameter), and surprising cleanly. The assembly directions could be clearer, and you have to read them carefully (which for a chain saw, I suppose you should anyway). Don't forget to add the bar oil. There is a statement to this effect, and oil is not included. Attaching to the extension pole, while a 1-person job, is much more easily accomplished with a second pair of hands. Attached to the pole, the whole assembly is a bit un-wieldly, and I found myself knocking into this as I maneuvered into position to cut. I made several tree-thinning cuts on an oak tree with the pole collapsed, then several more at full extension. After several cuts, I noticed the chain was a bit sloppy, and a quarter turn of the tensioning knob fixed it, and continued cutting up fallen limbs. Use an abundance of caution: the saw on the pole is heavy, not particularly well balanced, awkward to move it about, and you can really see the bar from below. But, I made all the cuts quickly, cleanly, without loss of life limb or other appendages. Changing length of the pole requires removal of the battery first.
Overall, I love this addition to my gardening arsenal, and look forward to finding more uses for it.
Overall, I love this addition to my gardening arsenal, and look forward to finding more uses for it.
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , February 24, 2020
Hey! We really appreciate you being a loyal WORX customer! We love hearing from our customers and thank you for leaving this awesome review sharing your experience with us! Your feedback helps us to improve a great deal! Bar and chain oil are no longer included with our chainsaw's. However, we recommend standard bar and chain oil; Grade: ISO VG32. The bar and chain oil can be found at your local hardware store. It is recommended that you tension the chain every 4-5 cuts. The chain should be tight enough to fit securely around the bar while leaving appropriate give for tensioning. We are happy to hear that you have been pleased overall with the performance of your new WORX chainsaw.
Thank you for being a loyal Worx Customer!
Thank you for being a loyal Worx Customer!
Written by a customer while visiting worx.com
Customer Rating
4
Great product
on February 24, 2020
Posted by: Erin B
from Massachusetts
Gender:Female
Great product. Super lightweight and easy to use!
I would recommend this to a friend!
Response from worx.comBy Portia M., Customer Experience , February 24, 2020
This chainsaw is so much fun to use because it is super lightweight and easy to function! We appreciate you taking the time out to share this with us!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Works great
on April 25, 2020
Posted by: Peggiesue
from York pa
Gender:Female
I purchased this chainsaw last year . When I went to get it out to use it this season I noticed that the oil leaked out of it. It was sitting level and was not over filled. What could cause thos to happen.
I would recommend this to a friend!
Response from worx.comBy Jorge V., Customer Experience, May 1, 2020
Hi Peggie! Thank you for leaving your review. Since the oil in our chainsaws is gravity fed and not pumped, the oil will always leak out of the side of the saw so that the chain will be properly lubricated during operation. The best recommendation to stop the oil from leaking is to empty the oil reservoir before storage, and only use approximately the amount of oil for the job at hand. Also, you may try storing it on the left side with the cap tightened securely, but if your cap has holes in it, this may not work as well as emptying the reservoir. Please be on the lookout for an email from me so we can further discuss this matter.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
4
Works really well
on June 17, 2020
Posted by: Brian1982
from Cumberland, MD
Gender:Male
[This review was collected as part of a promotion.] I've had this for about a year. I bought it because I had a maple tree cut down, but I needed to remove it myself. This saw had no problem cutting through the limbs, even the larger ones. after that I helped some friends clear some trees on their property. I was able to bring a few (not really large) trees down with this saw as well.
It's light weight, easy to use, easy to maneuver especially in tight areas.
My complaints or lessons learned...The oil leaks after you are done using this and put it away. So I recommend draining the oil out after you are done.
The "auto-tension" doesn't seem to work well, I had to adjust the tension while running this (which is the only reason I'm not giving it 5 stars)
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great cordless saw
on July 2, 2020
Posted by: Seyah
from Albany NY
Gender:Female
[This review was collected as part of a promotion.] Nice light saw to do some cleanup around my house. I’m not taking down large trees just some small shrubs and trees.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Good light duty cordless chain saw
on July 4, 2020
Posted by: MikeyK
from Fort White Florida
Gender:Male
[This review was collected as part of a promotion.] I have only used it a couple of time and I like the design and the quality of the product.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 4, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com