Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6 out of 5
4.6
(395 Reviews)
Open Ratings Snapshot
Rating breakdown 395 reviews
5 Stars
318
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product. 
(
343 out of 373
)
Best Buy Privacy Policy
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5 out of 5
5
Easy to handle and gets the job done
on October 7, 2020
Posted by: mkrabbe
from Orangeburg, SC
Gender:Female
[This review was collected as part of a promotion.] I actually bought this for my 86 year old mother. Its perfect -light enough for her to handle but big enough to cut what she needs cutting.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 7, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Use small chainsaw is perfect
on September 30, 2020
Posted by: vewman
from Tuscaloosa, Alabama
Gender:Male
[This review was collected as part of a promotion.] I brought this 10' chainsaw for around the yard work. Works Great!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
Battery do not gold charged
on September 28, 2020
Posted by: JazD
from Little Ferry, Nj
Gender:Male
[This review was collected as part of a promotion.] The saw itself is very powerful , it just the battery does not hold charge it only last for 20 minutes. Not happy with these purchased
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 29, 2020
Thank you for sharing your experience and review! WORX batteries run different amounts of time depending on the tool, but for the most part, the 2.0 Ah batteries average about 20 minutes of run-time. We do have high capacity batteries that will double the run-time on your tools. Please check your email as I have contacted you offline for further assistance. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Extremely easy to assemble. Has more than enough
on September 28, 2020
Posted by: jb71
from brandon,fl
Gender:Female
Honestly, I thought I'd be disappointed in the power and ruggedness of a batt operated chainsaw. I was wrong. This little guy cut through 4"diameter oak and citrus, I am 71 so weight of tools is a big issue. This unit is light enough for me to saw a shoulder height add that to the power and it's a winner
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 10, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Light and Easy
on September 28, 2020
Posted by: Mattraley
from Asheville, NC
Gender:Male
[This review was collected as part of a promotion.] Just pop the battery in and go (be sure to have bar and chain oil too.) Lasts about 30 minutes of actual cutting, great and cutting through stuff bigger than you should.
Response from worx.comBy Brianna H, Customer Experience, December 10, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
love this saw
on September 28, 2020
Posted by: JDX530
from Roberts wis
Gender:Male
[This review was collected as part of a promotion.] Ive only used it twice but works as said was easy to set up . auto tension is great and is light to handle great saw
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
A quick, easy, light pole saw fo smaller jobs.
on September 25, 2020
Posted by: turkeyhunter
from NE PA
Gender:Male
I absolutely love this saw! I have used to trim high branches, cut thru downed trees and use it over and over instead of the gas powered saw. It is light, easy to carry and the battery lasts long enough to get most jobs done. I have extra batteries so that is not a problem. The chain does com off once in a while so you must make siure all connections are tight. The chain can be put back on without tools an a remote area,
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 8, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
Not happy with Purchase
on September 24, 2020
Posted by: Kim R
from Decatur IN
Gender:Female
I bought this with HIGH hopes - I have loved my other WORX items I have purchased. Very east to assemble, but I cut two limbs and the chain came off and WILL NOT stay on - I put it back on try and start and the chain comes right back off.
No, I would not recommend this to a friend.
Response from worx.comBy Enchantis M., Customer Experience, September 25, 2020
Greetings from Worx! Thank you for sharing your experience and rweview! When the chain comes off the unit, that is a indication the chain is not on the tool correctly. When you place the chain around the chain bar, please ensure the chain is going in the grove correct. Then place the chain bar back on the unit and with the extra chain go around the sprocket, and then pull the chain bar forward (with one hand) & place cover back on unit tightening the chain with saw. Please check your email, as I have contacted you offline for further assistance.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
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