Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(390 Reviews)
Rating breakdown 390 reviews
5 Stars
314
4 Stars
42
3 Stars
14
2 Stars
6
1 Star
14
92%of customers recommend this product.
(
342 out of
371)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Compact, lightweight and gets the job done!
on October 2, 2017
Posted by: DIY Nathan
from Pineville, NC, United States
Gender:Male
I got my hands on this chainsaw to trim up an overgrown bush/tree. I was able to use a hand loper to remove most of the smaller branches and used this 20V chainsaw to finish the job. I was very impressed with how easily the tool cut through the thicker branches, it had no problems with branches that were up to 6" in diameter.
There wasn't the need to change the battery anytime during its use. I was able to get approximately 30-plus 2" - 4" diameter cuts on a single battery and when completed, it was still showing 2 indicator lights.
This is a great tool to add to you collection, especially if you often have occasional limbing or pruning needs and don't want to invest in a gas-powered chainsaw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
on June 5, 2018
Posted by: Ed39
from La Verkin, Utah
Gender:Male
Got this two weeks ago. Put it together, charged the battery, pushed the thumb lock, pulled the trigger and absolutely Nothing happened, nothing. Have really liked the other products I have purchased from worx, but this is a disappointment. Trying to find an authorized repair shop before returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting worx.com
Customer Rating
5
Can do any small tree job
on April 12, 2022
Posted by: Busy trimmer
from Sequim,Wash.
Gender:Female
I bought and received this wonderful 10in. Cordless chainsaw about 3 weeks ago and I am in love… I’m an older gal with a husband that can’t safely work in the yard anymore and this little gem really makes it easy to keep our older small trees and bigger bushes under control. I love it !!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great chainsaw!
on April 27, 2020
Posted by: leonarmour88
from Gladstone, MO
Gender:Male
Had small trees that needed to be cut down and did the job very well.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy Handling and Usage
on November 12, 2020
Posted by: Taurus
from New Britain, CT
Gender:Male
Exactly what I needed for the yard chores. Lopping off branches so much easier. Worthy investment.
No, I would not recommend this to a friend.
Response from worx.comBy Brianna H, Customer Experience, December 2, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight
on June 20, 2022
Posted by: Linda55
from Neshkoro, WI
Gender:Female
[This review was collected as part of a promotion.] Bought it for myself, extremely happy. Easy-to-use, lightweight does a great job
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not equivalent to an AC model
on June 22, 2022
Posted by: Edward2022
from Los Angeles
Gender:Male
This unit is not ready for prime time. A battery powered unit should cut and perform as well as an AC powered unit with duration of use determined by the your investment in batteries. This unit had about 1/4 the power of the equivalent Worx AC model. It was insufficient to trim 6" inch tree limbs. It was only a little faster cleaning up branches than a bare of manual cutters.
No, I would not recommend this to a friend.
Response from worx.comBy Grace, customer experience, August 26, 2022
Hello Valued Worx Customer! I hope this email finds you well. Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing with your WG322 so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
start, stop limited run.
on July 1, 2025
Posted by: BobKeith
from Omaha, NE
Saw starts then quits immediately. how can I keep it running?
I would recommend this to a friend!
Written by a customer while visiting worx.com