Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great for women!
on April 15, 2021
Posted by: Cowgirl Lolo
from GA
Gender:Female
[This review was collected as part of a promotion.] We have a huge chainsaw and although I can operate it, I’m getting older and hate the weight. The WORX 20 is perfect for me to handle smaller trees to clean up areas around the property. It has tons of power and after 30, 4-6 inch trees later, the battery is still holding a charge. I probably should have gotten the next larger size, but I didn’t want a heavy chainsaw. Works great for me!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 28, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
I own an 18” Poulan and bought this just for limbing. I barely use the other saw now! This little saw is great. I run out of juice before it does! It cuts great through hardwood and is easy to handle and not so loud. Great buy
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 11, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
I was so happy to finally get a battery powered chain saw that I could handle. It perfect for what I needed it for and does a great cutting job. It's lightweight and easy to use
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] Bought a couple of weeks ago started using it after charging battery love it Works great cuts through large limbs
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Chain tightening nut only turns 2 rev what is third size metric or English on bolt and nut
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, March 22, 2021
Thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679. Thank you for choosing WORX!
[This review was collected as part of a promotion.] This saw is dependable, quiet, light and very practical. I couldn’t have bought a better tool.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] One negative comment: Chain oil leak when in storage
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 10, 2021
Hello, We apologize for any inconvenience you have experienced. With a saw designed to self-lubricate during operation, a little oil leakage is normal. To help minimize and prevent leakage, we recommend the following:
-Use only enough oil for the task at hand.
-Remove the oil cap and immediately replace it after the operation to vent the oil tank. This relieves any accumulated pressure during the oiling process.
-Allow the saw to cool down before storing.
-Wipe down the saw sprocket area.
-Remove oil from saw before storage.
-Store the saw horizontally when not in use. We hope these tips help. Please call our customer service center at 1-866-354-9679 (WORX) Monday- Friday 9 a.m.-6 p.m. EST and, we’ll be happy to assist further.
[This review was collected as part of a promotion.] Im glad to have gotten this for my fiancé as she has alot of worx tools
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 9, 2021
Hello, we are so happy you chose WORX tools! For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We’d be more than happy to assist you.