Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Great product
on April 8, 2021
Posted by: CHERI 2
from Kentucky
Gender:Female
I was so happy to finally get a battery powered chain saw that I could handle. It perfect for what I needed it for and does a great cutting job. It's lightweight and easy to use
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 21, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] Bought a couple of weeks ago started using it after charging battery love it Works great cuts through large limbs
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, April 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Chain tightening nut only turns 2 rev what is third size metric or English on bolt and nut
No, I would not recommend this to a friend.
Response from worx.comBy Lucy R, Customer Experience, March 22, 2021
Thank you for sharing your experience and review! We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679. Thank you for choosing WORX!
[This review was collected as part of a promotion.] This saw is dependable, quiet, light and very practical. I couldn’t have bought a better tool.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, March 16, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
[This review was collected as part of a promotion.] One negative comment: Chain oil leak when in storage
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 10, 2021
Hello, We apologize for any inconvenience you have experienced. With a saw designed to self-lubricate during operation, a little oil leakage is normal. To help minimize and prevent leakage, we recommend the following:
-Use only enough oil for the task at hand.
-Remove the oil cap and immediately replace it after the operation to vent the oil tank. This relieves any accumulated pressure during the oiling process.
-Allow the saw to cool down before storing.
-Wipe down the saw sprocket area.
-Remove oil from saw before storage.
-Store the saw horizontally when not in use. We hope these tips help. Please call our customer service center at 1-866-354-9679 (WORX) Monday- Friday 9 a.m.-6 p.m. EST and, we’ll be happy to assist further.
[This review was collected as part of a promotion.] Im glad to have gotten this for my fiancé as she has alot of worx tools
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , February 9, 2021
Hello, we are so happy you chose WORX tools! For customer service needs, please contact the Solution Center Team at 866-354-9679 Monday through Friday, from 9 am until 6 pm EST. We’d be more than happy to assist you.
I can't believe this thing! I have cut down some gigantic trees with this thing!I've even used it for other things like cutting 4x4 pressure treated wood and 2x4s. It's just amazing what you can do with it! Definitely a great buy!
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, February 8, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!
I bought this a month ago to clear brush and small branches .It was very powerful for a battery operated tool I would recommend buying it
I would recommend this to a friend!
Response from worx.comBy Brianna h, Customer Experience, February 5, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the Chainsaw! Thank you for choosing WORX. You are greatly appreciated!