Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.6
(395 Reviews)
Rating breakdown 395 reviews
5 Stars
318
4 Stars
42
3 Stars
14
2 Stars
7
1 Star
14
92%of customers recommend this product.
(
343 out of
373)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
3
So-So
on October 31, 2025
Posted by: GregS
from North Carolina
Gender:Male
Auto chain tensioning is practically non existent, have had to stop use and re position chain...oil leaks. Kinda underpowered, but still gets through 5-6" limbs...albeit with extra effort. Almost sorry I bought it.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, November 3, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Allen15
from North Augusta sc
Gender:Male
Verified Purchase:Yes
I absolutely love this saw. It’s so light and extremely functional
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: SnowyOne
from New Hampshire
Gender:Male
Verified Purchase:Yes
This little chainsaw is perfect for cutting up the little trees and blowdown in the yard. While it’s not as powerful as it’s gasoline counterparts, it’s just fine for small jobs.
Overall I’m pleased with this purchase.
Overall I’m pleased with this purchase.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Gregthrasher99
Verified Purchase:Yes
Battery only last about an hour. Needs to come with two. 5 hours to recharge is painful.
Written by a customer while visiting worx.com
Customer Rating
4
start, stop limited run.
on July 1, 2025
Posted by: BobKeith
from Omaha, NE
Saw starts then quits immediately. how can I keep it running?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: DK No
from W.S. NY
Gender:Male
Verified Purchase:Yes
Doesn’t work that well
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 10, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Vietnam vet
Gender:Male
Verified Purchase:Yes
This is the best tool I have purchased. I have used it numerous times and not one problem. Used it on branches and trees. Stays sharpe and ready to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Too slow to be useful
on April 28, 2025
Posted by: Peanut man
from Scenery Hill, Pa
Gender:Male
The chain speed is too slow, causing the teeth to "grab" and give extremely rough and slow cut. This is design problem. I normal (fast) moving chain will glide smoothly into the work but this saw bounces on top of the branch like driving on a cobblestone road. The smaller one handed saw, however, cuts like a banshee because the chain speed is much faster.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, April 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com