Customer reviews from worx.com
WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Average customer rating
4.7
(379 Reviews)
Rating breakdown 379 reviews
5 Stars
309
4 Stars
39
3 Stars
13
2 Stars
5
1 Star
13
93%of customers recommend this product.
(
337 out of
363)
Customer Reviews for WORX - WG322 20V 10" Cordless Chainsaw with Auto-Tension (1 x 2.0 Ah Battery and 1 x Charger) - Black
Customer Rating
5
Follow up review.
on September 9, 2023
Posted by: Ntrsandman
from Ontario
Gender:Male
This saw really changed my mind from my first review. I had a pear tree in my back yard that was getting out of hand and drawing in a lot of wasps around the fallen pears. It was 30 ft tall with a 14” base and 10 or so offshoots in all directions. This saw chewed through it. It took 6 batteries to get it done. We had 4 batteries between my dad and I and chargers running constantly. The batteries held up well for limbing and trimming but the larger logs really drained quickly. It wasn’t quick by any means but it worked well. The saw was light enough for one hand operation on limbs but 2 on larger logs for added cutting pressure. There was enough brush and logs to fill a 6x12 tandem U-Haul. The only con would be the tensioner needed to be fiddled with as the slack after cutting. It had to totally loosened it off and readjusted. My first review stated the chain stretched. Not sure what happens there. It’s a decent general use saw considering I got it and the blower with air miles. Very handy with enough grunt to tackle a little more than you think it could. Overall much better than I thought it would be.
Written by a customer while visiting worx.com
Customer Rating
5
OH MY GOSH!
on September 18, 2018
Posted by: EthelT
from PA
Gender:Female
[This review was collected as part of a promotion.] After I bought that little jigsaw for the little branches I just had to have this chainsaw! My boyfriend tried to discourage me but it didn't work, I had already ordered it. I did promise him that I wouldn't use it when I was alone and he showed me the proper way to hold and use it. He did the first cut and I did the rest. I made the nicest little logs for our campfire! I just can't get over the lightweight of the WORX tools! I can't believe how independent I am becoming in my old age. This makes the fourth tool I bought this summer. I keep looking for anything else I might need. I love each and every item : weed eater lawn mower, jig saw and chain saw. Oh, and my nephew gave me leaf blower that he no longer used. How about that?
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Saw
on May 26, 2019
Posted by: PitSoulja
from Wisconsin
Gender:Male
Got the chainsaw along with the 10’ pole. Having some branches (yes I said branches not little 1 inch to 3 inch things) dangling over my vehicle that split. I used the worx pole saw (battery operated) and cut that bad boy down with a big thump. Took me but maybe a few minutes to get through that thing it was much thicker than the blade and in a matter of 5 minutes I had it all diced up. Overall it’s a great experience and it’s like the chainsaw guides you, you don’t have to force it just let it do it’s thing it’s much faster. I wouldn’t think twice to get another of this if it ever fails me in the future. The first experience was more than enough for me to like it. The neighbor didn’t even know I was cutting until the branch fell. It’s much quieter than a gas chainsaw.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Sad results!
on December 5, 2019
Posted by: Tickedgranny
from TX
Gender:Female
I bought this a year ago with hopes this old ranch gal could save some $ with work I can physically still do. I have lots of Worx tools but this one doesn’t just fall short.. it hasn’t performed at all as it is advertised.
# 1 problem..the chain will NOT stay on!
No one that’s worked on it for me can keep it on!
# 1 problem..the chain will NOT stay on!
No one that’s worked on it for me can keep it on!
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience , December 5, 2019
Hello and thank you for taking the time to share your experience. Depending on the type of wood being cut, the heat that is produced can cause the chain to stretch. It is recommended that you tension the chain every 4-5 cuts. To tension the chain, simply secure it around the sprocket and bar so that the chain is seated then pull the bar forward (outward) to create a snug fit. The chain should be tight enough to fit securely around the bar while leaving appropriate give for tensioning. Take caution that you do not overtighten the chain. Please also ensure the chain is on properly according to the diagram on the bar, as it shows which way the teeth need to be. You want to also ensure there are no kinks in the links. If you have more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Just enough
on January 5, 2020
Posted by: john14638
from Charlotte, NC
Gender:Male
I got this chainsaw as part of the pole saw combo a while back for basic tree trimming. But twice now I’ve had occasion to use it as a “real” chainsaw and it hasn’t let me down. I ran through a couple batteries to get there but you can see in the photos most recently I was able to safely chop up a 50’ Leland Cyprus that had come down and was resting on a fence.
I would recommend this to a friend!
Response from worx.comBy Jasmine D, customer experience , January 7, 2020
Greetings from WORX! That is terrific! We are super thrilled to see the WORX 20 volt Chainsaw is indeed a great help! We appreciate the awesome photos as well! Thank you for choosing WORX you are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Chainsaw!
on April 22, 2020
Posted by: Stc3
from Portland, OR
Gender:Male
[This review was collected as part of a promotion.] I bought the chainsaw last month after having purchased 40v lawn mower and it's perfect for both sawing smaller logs, tree trunks, etc, but is also great for trimming trees and bushes. Love the interchangeable battery system of these tools. I'll definitely be adding more when the need arises.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Beyond expectation
on September 12, 2020
Posted by: dexterpi
from Presque Isle, Maine
Gender:Male
I'm 80 years old, and my yard was over run with tree growth. I bought the cordless 10" chain saw to trim and cut back branches. I not only trimmed trees, but cut some down. Some were up to 8" in diameter. The saw was easy to use, light weight, powerful, and long lasting battery. I'm very impressed with it.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, December 17, 2020
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the chainsaw! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
THE LITTLE SAW THAT COULD
on September 22, 2021
Posted by: DUMHEAD
from Spokane WA
Gender:Male
[This review was collected as part of a promotion.] Purchased this late Spring with pole attachment to trim tree limbs. This Summer my 38ft, 16in diameter Maple discovered a new source of nutrition & begin dipping into the sewer line. Not a good result in toilet flushing action. The previous owners didn't take that into consideration when planting the Maple next to the sewer line. I knew I needed a longer saw to tackle removing the Maple & deliberated on the cost of bigger saw, or hiring an arborist. Procrastination & spending time reflecting on options I looked at my 10in saw & decided to give it a go. I spent 3 full days dismantling the limbs leaving an 18ft, 16in diameter trunk. Sizing it up I thought I would give it a try. By making large notches around the perimeter I was able to eventually bring that sucker down. All done on 3 batteries. Honest! This success was not without its mishaps & problems. The chain made its reluctance at such a task by jumping off several times but no big deal. Gave time for a welcomed rest & restoring the chain back to its bar, a simple fix, thanks to no requirement for tools. I now have a large pile of "logs" seasoning for next winter's fireplace. I went on to bring down a couple 8in fir trees, a 9in flowering plumb & removed magnolia limbs up to a full 10in. Indeed, the little saw that could & still is doing, on the original chain. I did learn that trying to use it as a shrub trimmer is a big mistake.
You will spend more time resetting the chain on the bar than any trimming you'll do. It doesn't like taking little bites, but then that's what hedge trimmers are for.
Keep it well oiled & sawdust cleaned out & feed it fully charged 20V & it won't disappoint.
You will spend more time resetting the chain on the bar than any trimming you'll do. It doesn't like taking little bites, but then that's what hedge trimmers are for.
Keep it well oiled & sawdust cleaned out & feed it fully charged 20V & it won't disappoint.
I would recommend this to a friend!
Written by a customer while visiting worx.com