Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.2
(143 Reviews)
Rating breakdown 143 reviews
5 Stars
91
4 Stars
22
3 Stars
10
2 Stars
4
1 Star
16
82%of customers recommend this product.
(
105 out of
128)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
Plastic trigger broke.
on October 20, 2023
Posted by: Chisna
from Port Angeles. Washington
Gender:Male
Trimmer model 183.9 lasted 2 months. Plastic on both sides of trigger broke.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 24, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 40V Power Share Cordless 13" String Trimmer did not meet your expectations. We appreciate your feedback as this will help us improve with our products.
-Shelby L.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
2
Regret Buying
on February 6, 2024
Posted by: The lawnman
from Chicago
Gender:Male
The automatic spool feeding doesn’t work and the spool’s have not been available since last year or longer. Waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 9, 2024
Hello there,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Not So Great
on June 24, 2025
Posted by: Cudahy
from California
Gender:Male
Disclaimer: I love Worx tool products. I have many interchangeable products and have found them to be excellent in design and wear. The trimmer however is a different story. I purchased this recently to use around my home for bigger spaces that my smaller trimmer. I've read several reviews that had an issue with the line feeder and it had to do with the way the spools were wound with the spool that came with the new unit. I started using the trimmer as soon as it was delivered and found it to be lighter and easier to use than I expected. However, when it came time to increase the line I never was able to get it to extend. I had to stop and pull on the string in order for it to be able to do the job as expected. Today after getting tired of starting and stopping, I took the spool out and stripped all the line from it and replaced the upper and lower parts of the spool with new string. I followed the directions carefully and made sure the line didn't overlap in the winding. I reinstalled the spool and started trimming again only to have the same problem continue with the new windings. After a longer period of time than I usually give to products with bad design I ripped out the spool and tossed it in the garbage. Whoever designed this particular line feeding mechanism didn't hit it out of the ballpark like most of Worx tools. Please do not let the review prevent you from purchasing other Worx products because you won't be disappointed but this one you can pass by.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 26, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Don't buy
on July 1, 2025
Posted by: Magunhappy
from Stillwater NY
Gender:Female
I have an older WORX trimmer that has worked great for 3 plus years. I accidentally forgot it was leaning against the back of my car and ran over it. I decided to buy a new one and it is the worst WORX trimmer trimmer. I has only has one speed and the batteries run out quickly and trimming is a disgrace. The shaft had disconnected numerous times. The auto feed for string has never worked from the beginning so I have to stop to get more string. The trimmer looks like its old as it has worn so fast. My old one was great and the only thing that wore out was the cover over the trim line. I would not advise buying this.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 1, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can troubleshoot with you. Please email us at socialmedia@psoietcgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can troubleshoot with you. Please email us at socialmedia@psoietcgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Witney
from Florida
Gender:Male
Verified Purchase:Yes
It works great for a big yard. It’s strong and gets the job done!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Impressive power, remarkably light, Ht
on August 24, 2025
Posted by: Grumpy1945
from Bloomington, Indiana
I bought this for my 80th birthday. A tornado knocked down all the trees along our road. The weeds lovedthe light and went crazy. I couldn’t bring myself to starting our cumbersome gas powered trimmer so I bought this, which I would’ve taken back if it didn’t work. It was pretty amazing. Weeds and grasses 3 to 5 feet tall quickly succumbed. When I got into half inch ragweed and poke the line froze up, as is routinely with any trimmer I’ve had. I had bought a spare spool, and put it on without too much trouble, though watch out or you will lose your tension. I cut the worst ones by hand with a pruner and tore through everything else. I can’t get the “after” photo attached, but it’s dramatically different.
Written by a customer while visiting worx.com
Posted by: The Donald
from Florida
Gender:Male
Verified Purchase:Yes
Awesome product. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Work of Excellence !
on October 2, 2023
Posted by: RPM Rob
from White Castle, Louisiana
Gender:Male
I have everything I own in WORX !! I currently just ordered a new 13" string trimmer and would own even more if i could. i have four (4) now and just ordered this one. love the products, blowers, trimmers, etc. would not do without them. great product.
I would recommend this to a friend!
Written by a customer while visiting worx.com