Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
93
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
17
80%of customers recommend this product.
(
106 out of
132)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
I have 2 other trimmers of yours. this one is the
on July 13, 2026
Posted by: RMJR
from TEXAS
Gender:Male
this trimmer is BAD for the price .. i have 2 other WORK trimmers that are good.. SPOOL CONSTANTLY GETS STUCK. I SPEND MORE TOME TAKING APART TO FREE NYLON THAN WORKING. LOUSY TRIMMER
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 14, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Powerful
on June 30, 2026
Posted by: Golf course lawn
from New Bern, NC
Gender:Male
I’ve had this power share 13” trimmer for nearly two years.. I have personally been doing lawns both professionally and residentially. Only use this around my own home. My advise is is simple to the engineers, design a better system for feeding the line and make it capable of heavier/thicker line. It gets caught inside the dual spool and snaps off repeatedly.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 1, 2026
Hello there! Thank you for sharing your experience and review! The WG183 is designed to use a specific line size and spool configuration to provide proper feeding performance. Using heavier or thicker line than the tool is designed for can affect line advancement and increase the likelihood of binding or breakage. If you need further assistance please reach out to us a reviews@positecgroup.com. Your feedback regarding the dual-spool design and line feed mechanism has been noted. Comments about the line catching inside the spool housing and repeatedly snapping off will be shared with the product team for review as part of ongoing product development and evaluation.
Thank you for choosing Worx tools!
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: MikRob
Verified Purchase:Yes
Powerful trimmer cuts thru weeds with ease. Very nice product!
Written by a customer while visiting worx.com
Posted by: Ike00
from 32578
Gender:Male
Verified Purchase:Yes
Worx tools make clearing and cleaning a lot easier. Glad they are available.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bad Feed Design
on December 22, 2025
Posted by: JPH1
from Maine
Gender:Male
[This review was collected as part of a promotion.] I have a number of battery and gas powered weed trimmers. I purchased the Worx because I have a large stock of compatible batteries from other tools. A number of my favorite power tools are from Worx (looking at you miter saw) but this trimmer is not on that list. Cutting power and battery life are good and the weight isn't bad, but the dual feed heads are terrible. I've tried replacement heads and hand loading the spools. Neither will produce a consistent cutting segment of more than two inches in length. I have to manually advance the two strings out to a decent cutting length. The automatic feed does nothing. The trimmer will cut for about eight seconds before a repeat hand feed is required. Needless to say, this tool doesn't get used much anymore. Thankfully, my ancient 25 dollar Ryobi is still functioning.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, December 22, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. When initially switching on the trimmer, a small length of line is fed out. To feed more line, stop the trimmer completely, then restart, allowing the motor to reach full speed. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. When initially switching on the trimmer, a small length of line is fed out. To feed more line, stop the trimmer completely, then restart, allowing the motor to reach full speed. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: Anonymous
from Hamilton,Ohio
Gender:Female
Verified Purchase:Yes
I had one just like this one. Eas 31/2 years old went bad this year. It is winter now,but pray it works in the Spring! I am 73 disabled widow and a young man does my lawn work VERY VERY cheap due to my low income. Other one was garenteed for 3 years per Worx,pray this one is to!??
Written by a customer while visiting worx.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Very easy to used. But weedeater string kept sticking not allowing to auto feed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Easy2
Verified Purchase:Yes
Very easy to handle and use. It is easy for a lady to use.
Written by a customer while visiting worx.com