Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
94
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
19
80%of customers recommend this product.
(
106 out of
133)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
Doesn’t last
on August 29, 2026
Posted by: Southerndad
from Nashville TN
Gender:Male
I’ve gone through 2 of these within 4 years. Like the tool for its power but not built durably. Use it on 1/2 acre lot and both times it cracked right at the trigger. Warranty covered the first one but now I’m out of luck. Have a bunch of their products and love the idea of battery sharing but can’t recommend this product.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, August 31, 2026
Hello there! The WG183 is backed by a 5-year limited warranty when you have a valid proof of purchase or the product was registered within 30 days of purchase. The warranty is evaluated on a case-by-case basis, and it does not automatically preclude multiple replacements if a warrantable defect occurs again during the coverage period.
Please reach out to reviews@positecgroup.com and include:
Photos of the damage
Your proof of purchase (if available)
The tool's serial number
An agent will be happy to review the information and determine whether your trimmer may qualify for a replacement under warranty. We appreciate your loyalty to the WORX Power Share platform and the opportunity to look into this for you.
Thank you for choosing WORX!
Please reach out to reviews@positecgroup.com and include:
Photos of the damage
Your proof of purchase (if available)
The tool's serial number
An agent will be happy to review the information and determine whether your trimmer may qualify for a replacement under warranty. We appreciate your loyalty to the WORX Power Share platform and the opportunity to look into this for you.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Posted by: No need
Verified Purchase:Yes
My new WG 183 trimmer is one high torque grass cutter, and I've observed a few online tips for edging and things like that. It is very light and easy to handle, and it makes short work of grass that is five or six inches high and I'm sure it can handle more.
Written by a customer while visiting worx.com
Posted by: LJ SPENCER
from Barnsdall, Oklahoma
Gender:Male
Verified Purchase:Yes
Not effective edging or cutting tall grass and weeds. SPOOL wears out quickly. Stalls out constantly. Does not make a quick clean cut. Takes 3-4 times longer to cut the same area as my Sthil weedeater. NOT a solution for commercial or farm work. To slow.
Response from worx.comBy WORX Customer Service, August 20, 2026
Hello there! Thank you for sharing your feedback on the WORX WG183 40V 13" String Trimmer.
The WG183 is designed as a residential-use tool intended for routine homeowner lawn maintenance, including trimming grass, maintaining lawn edges, and managing light to moderate weed growth around the home. It is not designed or marketed as a commercial-grade trimmer for professional landscaping, large acreage maintenance, farm use, or prolonged heavy-duty vegetation clearing.
Applications involving dense overgrowth, thick brush, woody vegetation, large properties, or extended continuous use may exceed the intended use of the product and can affect overall performance, cutting efficiency, and line consumption. For these types of demanding conditions, a higher-powered or professional-grade solution may be more appropriate.
When used for edging, line wear can increase, particularly when the cutting line comes into contact with hard surfaces such as sidewalks, driveways, curbs, and fencing. Thick weeds and tall grass may also require multiple passes to achieve the desired results. Operating conditions, vegetation type, and user technique can all impact cutting performance and spool longevity.
Thank you for choosing WORX!
The WG183 is designed as a residential-use tool intended for routine homeowner lawn maintenance, including trimming grass, maintaining lawn edges, and managing light to moderate weed growth around the home. It is not designed or marketed as a commercial-grade trimmer for professional landscaping, large acreage maintenance, farm use, or prolonged heavy-duty vegetation clearing.
Applications involving dense overgrowth, thick brush, woody vegetation, large properties, or extended continuous use may exceed the intended use of the product and can affect overall performance, cutting efficiency, and line consumption. For these types of demanding conditions, a higher-powered or professional-grade solution may be more appropriate.
When used for edging, line wear can increase, particularly when the cutting line comes into contact with hard surfaces such as sidewalks, driveways, curbs, and fencing. Thick weeds and tall grass may also require multiple passes to achieve the desired results. Operating conditions, vegetation type, and user technique can all impact cutting performance and spool longevity.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
I have 2 other trimmers of yours. this one is the
on July 13, 2026
Posted by: RMJR
from TEXAS
Gender:Male
this trimmer is BAD for the price .. i have 2 other WORK trimmers that are good.. SPOOL CONSTANTLY GETS STUCK. I SPEND MORE TOME TAKING APART TO FREE NYLON THAN WORKING. LOUSY TRIMMER
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 14, 2026
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with trouble shooting assistance. Please email us at reviews@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
Powerful
on June 30, 2026
Posted by: Golf course lawn
from New Bern, NC
Gender:Male
I’ve had this power share 13” trimmer for nearly two years.. I have personally been doing lawns both professionally and residentially. Only use this around my own home. My advise is is simple to the engineers, design a better system for feeding the line and make it capable of heavier/thicker line. It gets caught inside the dual spool and snaps off repeatedly.
No, I would not recommend this to a friend.
Response from worx.comBy WORX Customer Service, July 1, 2026
Hello there! Thank you for sharing your experience and review! The WG183 is designed to use a specific line size and spool configuration to provide proper feeding performance. Using heavier or thicker line than the tool is designed for can affect line advancement and increase the likelihood of binding or breakage. If you need further assistance please reach out to us a reviews@positecgroup.com. Your feedback regarding the dual-spool design and line feed mechanism has been noted. Comments about the line catching inside the spool housing and repeatedly snapping off will be shared with the product team for review as part of ongoing product development and evaluation.
Thank you for choosing Worx tools!
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: MikRob
Verified Purchase:Yes
Powerful trimmer cuts thru weeds with ease. Very nice product!
Written by a customer while visiting worx.com
Posted by: Ike00
from 32578
Gender:Male
Verified Purchase:Yes
Worx tools make clearing and cleaning a lot easier. Glad they are available.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Bad Feed Design
on December 22, 2025
Posted by: JPH1
from Maine
Gender:Male
[This review was collected as part of a promotion.] I have a number of battery and gas powered weed trimmers. I purchased the Worx because I have a large stock of compatible batteries from other tools. A number of my favorite power tools are from Worx (looking at you miter saw) but this trimmer is not on that list. Cutting power and battery life are good and the weight isn't bad, but the dual feed heads are terrible. I've tried replacement heads and hand loading the spools. Neither will produce a consistent cutting segment of more than two inches in length. I have to manually advance the two strings out to a decent cutting length. The automatic feed does nothing. The trimmer will cut for about eight seconds before a repeat hand feed is required. Needless to say, this tool doesn't get used much anymore. Thankfully, my ancient 25 dollar Ryobi is still functioning.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, December 22, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. When initially switching on the trimmer, a small length of line is fed out. To feed more line, stop the trimmer completely, then restart, allowing the motor to reach full speed. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. When initially switching on the trimmer, a small length of line is fed out. To feed more line, stop the trimmer completely, then restart, allowing the motor to reach full speed. However, if you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com