Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.3
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
78
4 Stars
19
3 Stars
9
2 Stars
4
1 Star
10
85%of customers recommend this product.
(
94 out of
110)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
4
Still the best !
on September 10, 2022
Posted by: Cindi sue
from Thibodaux, LA
Gender:Female
I ordered Worx again after another good name brand battery operated weed eater gave me lots of trouble with the string. Only complaint is 2 20 volt batteries do not last as long as my previous 1 40 volt battery did do I have to charge batteries to finish my work
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
4
There is a lot to like about this trimmer!
on September 13, 2022
Posted by: ThomasofNVA
from Northern Virginia
Gender:Male
I've had this trimmer for about a year and it really delivers on battery life. I have a large property and have to use a gas trimmer for the bulk of my trimming, but around the gardens and walkways, the Worx trimmer is easier to use and less messy. It's hard for me to keep the buttons depressed because the positioning is a little inconvenient. It wastes as lot of line as well. I have to carry a pair of pliers with me when I trim to unjam the line. I'd say that about 25% of the time that I spend is unjamming the trimmer line, but most trimmers with line spools do that. Still, It does a good job and I don't need ear protection!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
greatfechures
on May 1, 2023
Posted by: wild man
from charleston wv
Gender:Male
its very easy to used and light weight and i buy all my work battery tools and electric tools and they sale all the best tools
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Reliable Products
on August 22, 2023
Posted by: Kentucky Boy
from Beaver Kentucky
Gender:Male
[This review was collected as part of a promotion.] Thank you Worx for Great Reliable products with 5 year warranty on my new WG183 Trimmer.
5 year warranty shows Great confidence in your products.
I will Definitely be ordering again.
5 year warranty shows Great confidence in your products.
I will Definitely be ordering again.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
powerful
on August 25, 2023
Posted by: Choco
from Parma, Ohio
Gender:Female
Love this 40W dual feed trimmer. I currently have a Work single string 20V which I have used for years. My new 40W dual feed trimmer is so much powerful and efficient compared to my old trimmer. I am in my 80's and can handle this trimmer. Love it!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Plastic parts break easily.
on September 29, 2023
Posted by: Chisna
from Port Angeles, WA.
Gender:Male
20V trimmer broke almost right away. This model the 40V lasted a little longer. But still broke at lock release / trigger. I doubt I'll purchase any/of their yard tools again. The WORX combo drill screwdriver and sawzall / jigsaw are both 5🌟 + tools.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, October 3, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the WG183 did not meet your expectations. We appreciate your feedback as this will help us to improve our products.
-Shelby L.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Plastic trigger broke.
on October 20, 2023
Posted by: Chisna
from Port Angeles. Washington
Gender:Male
Trimmer model 183.9 lasted 2 months. Plastic on both sides of trigger broke.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 24, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 40V Power Share Cordless 13" String Trimmer did not meet your expectations. We appreciate your feedback as this will help us improve with our products.
-Shelby L.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
2
Regret Buying
on February 6, 2024
Posted by: The lawnman
from Chicago
Gender:Male
The automatic spool feeding doesn’t work and the spool’s have not been available since last year or longer. Waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 9, 2024
Hello there,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Written by a customer while visiting worx.com