Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1 out of 5
4.1
(149 Reviews)
Open Ratings Snapshot
Rating breakdown 149 reviews
5 Stars
93
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
17
80%of customers recommend this product. 
(
106 out of 132
)
Best Buy Privacy Policy
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
5 out of 5
5
This thing is a Beast!
on April 20, 2024
Posted by: Worx love
from Illinois
Gender:Male
Not a big fan of anything electric over gas, but this thing makes a case for a change of mind. Super light weight and very powerful. Self feeds. Easy to assemble. Charges fast. I'd say just short of a 25cc gas model in comparison. Can easily tackle anything in a common yard. Great investment. Love this machine more than I could have expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
Regret Buying
on February 6, 2024
Posted by: The lawnman
from Chicago
Gender:Male
The automatic spool feeding doesn’t work and the spool’s have not been available since last year or longer. Waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 9, 2024
Hello there,

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!

Also the spools are available directly on our website part number 50022833SPOOLL.



Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
Keeps braking the string in little pieces
on October 25, 2023
Posted by: DIY HOME
from Takoma Pk, MD
Gender:Female
Does anyone knows the reason why this trimmer suddenly after a year started cutting the line in little pieces every time I turn it off then on. I used 2 reels and it only worked once I turned it on, the next time started making a huge noise and the line unreeled so much that I had to open the compartment and reeled it in. Then it just keep cutting until there is no more line. I inspected and see nothing off but the automatic line button never worked. Can someone helped. I cannot keep buying trimmers every other year. This is my second.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 27, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG183 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1 out of 5
1
Plastic trigger broke.
on October 20, 2023
Posted by: Chisna
from Port Angeles. Washington
Gender:Male
Trimmer model 183.9 lasted 2 months. Plastic on both sides of trigger broke.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 24, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 40V Power Share Cordless 13" String Trimmer did not meet your expectations. We appreciate your feedback as this will help us improve with our products.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Great Improvement from My Previous 18V Trimmer
on October 17, 2023
Posted by: Jamesd51
from Champaign, Illinois
Gender:Male
Quite a difference from my 18V trimmer I had been using. The power of having two 20V batteries on board the trimmer seemed to make trimming and edging effortless. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
Work of Excellence !
on October 2, 2023
Posted by: RPM Rob
from White Castle, Louisiana
Gender:Male
I have everything I own in WORX !! I currently just ordered a new 13" string trimmer and would own even more if i could. i have four (4) now and just ordered this one. love the products, blowers, trimmers, etc. would not do without them. great product.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5 out of 5
5
The best trimmer I ever bought
on September 30, 2023
Posted by: Danie
from Reading, PA
Gender:Female
[This review was collected as part of a promotion.] This is the second tool I buy from Works and I am more than happy. Being a women, this trimmer is light and easy to use. I love it!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2 out of 5
2
Plastic parts break easily.
on September 29, 2023
Posted by: Chisna
from Port Angeles, WA.
Gender:Male
20V trimmer broke almost right away. This model the 40V lasted a little longer. But still broke at lock release / trigger. I doubt I'll purchase any/of their yard tools again. The WORX combo drill screwdriver and sawzall / jigsaw are both 5🌟 + tools.
No, I would not recommend this to a friend.
Response from worx.comBy Shelby Luckey, Customer Experience, October 3, 2023
Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the WG183 did not meet your expectations. We appreciate your feedback as this will help us to improve our products.
-Shelby L.
Written by a customer while visiting worx.com
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