Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
94
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
19
80%of customers recommend this product.
(
106 out of
133)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
3
Worx WG 183 line trimmer
on April 17, 2025
Posted by: Timothy Alan
from Erwin, Tn
Gender:Male
I like this trimmer very well until the plastic line feed button broke and I cannot find one anywhere.
Response from worx.comBy Worx Customer Service, April 21, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Fast, lightweight
on June 1, 2024
Posted by: JJ48
from Brown Deer, WI
Gender:Male
I have a WG184 and wanted a trimmer with 2 feed lines. The WG183 is lightweight and cutting speed is much faster than the WG184. This trimmer is more useful on my residential 1/4 acre lot. The only issue is, like others have mentioned, the line spool that came with it was not wound correctly and the auto feed didnt work. I had to unwind it, cut off the section that melted from heat and rewind it. No big deal. It's also shorter than the WG184, so I have to bend over to cut some areas. I'm 5 ft 11" tall. Overall the WG183 was a great addition to the WG184 that uses .080 line for heavier jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Auto feeder not working / spool cap flies off
on May 28, 2024
Posted by: Joe564
from ohio
Gender:Male
I purchased this unit to replace a very old worx 18v weed trimer I have had for years, well let's list the problems in order 1.st - shaft is not adjustable so you are stuck with the overall length and handle placement. 2nd - the auto feed button is a joke, it feeds when it want's to or just doesn't feed at all. 3rd - the unit is back end heavy so you are constantly fighting to keep the trimmer head down and cutting. 4th - the detachable wheels are re-designed and they sit taller than the old unit did so by sitting higher when you go to use as an edger you have to make several passes to make a clean cut because the string needs to be fully extended or you will miss large sections where the string was barely making contact so you have to go back over it again. 5.th - over all the unit is not worth the price and the extra time it will take you to go back over the same area two and three times which then cut's into the battery life , you would think two 20v batteries would handle an average city lot but NO ! the only thing I am certain of is I wish I had never purchased this unit, Do your self a favor and look at something else this is not the one you want.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 30, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
This thing is a Beast!
on April 20, 2024
Posted by: Worx love
from Illinois
Gender:Male
Not a big fan of anything electric over gas, but this thing makes a case for a change of mind. Super light weight and very powerful. Self feeds. Easy to assemble. Charges fast. I'd say just short of a 25cc gas model in comparison. Can easily tackle anything in a common yard. Great investment. Love this machine more than I could have expected.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
2
Regret Buying
on February 6, 2024
Posted by: The lawnman
from Chicago
Gender:Male
The automatic spool feeding doesn’t work and the spool’s have not been available since last year or longer. Waste of money.
No, I would not recommend this to a friend.
Response from worx.comBy Melissa R., Customer Experience, February 9, 2024
Hello there,
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Also the spools are available directly on our website part number 50022833SPOOLL.
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
1
Keeps braking the string in little pieces
on October 25, 2023
Posted by: DIY HOME
from Takoma Pk, MD
Gender:Female
Does anyone knows the reason why this trimmer suddenly after a year started cutting the line in little pieces every time I turn it off then on. I used 2 reels and it only worked once I turned it on, the next time started making a huge noise and the line unreeled so much that I had to open the compartment and reeled it in. Then it just keep cutting until there is no more line. I inspected and see nothing off but the automatic line button never worked. Can someone helped. I cannot keep buying trimmers every other year. This is my second.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 27, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the WG183 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.
Written by a customer while visiting worx.com
Customer Rating
1
Plastic trigger broke.
on October 20, 2023
Posted by: Chisna
from Port Angeles. Washington
Gender:Male
Trimmer model 183.9 lasted 2 months. Plastic on both sides of trigger broke.
No, I would not recommend this to a friend.
Response from worx.comBy Customer Experience, Reviews, October 24, 2023
Hello Valued Customer. Thank you for taking the time to share your experience and review with us. It is unfortunate to learn that the 40V Power Share Cordless 13" String Trimmer did not meet your expectations. We appreciate your feedback as this will help us improve with our products.
-Shelby L.
-Shelby L.
Written by a customer while visiting worx.com
Customer Rating
5
Great Improvement from My Previous 18V Trimmer
on October 17, 2023
Posted by: Jamesd51
from Champaign, Illinois
Gender:Male
Quite a difference from my 18V trimmer I had been using. The power of having two 20V batteries on board the trimmer seemed to make trimming and edging effortless. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting worx.com