Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.2
(146 Reviews)
Rating breakdown 146 reviews
5 Stars
92
4 Stars
23
3 Stars
10
2 Stars
5
1 Star
16
82%of customers recommend this product.
(
106 out of
130)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
Not So Great
on June 24, 2025
Posted by: Cudahy
from California
Gender:Male
Disclaimer: I love Worx tool products. I have many interchangeable products and have found them to be excellent in design and wear. The trimmer however is a different story. I purchased this recently to use around my home for bigger spaces that my smaller trimmer. I've read several reviews that had an issue with the line feeder and it had to do with the way the spools were wound with the spool that came with the new unit. I started using the trimmer as soon as it was delivered and found it to be lighter and easier to use than I expected. However, when it came time to increase the line I never was able to get it to extend. I had to stop and pull on the string in order for it to be able to do the job as expected. Today after getting tired of starting and stopping, I took the spool out and stripped all the line from it and replaced the upper and lower parts of the spool with new string. I followed the directions carefully and made sure the line didn't overlap in the winding. I reinstalled the spool and started trimming again only to have the same problem continue with the new windings. After a longer period of time than I usually give to products with bad design I ripped out the spool and tossed it in the garbage. Whoever designed this particular line feeding mechanism didn't hit it out of the ballpark like most of Worx tools. Please do not let the review prevent you from purchasing other Worx products because you won't be disappointed but this one you can pass by.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 26, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
1
Don't buy
on July 1, 2025
Posted by: Magunhappy
from Stillwater NY
Gender:Female
I have an older WORX trimmer that has worked great for 3 plus years. I accidentally forgot it was leaning against the back of my car and ran over it. I decided to buy a new one and it is the worst WORX trimmer trimmer. I has only has one speed and the batteries run out quickly and trimming is a disgrace. The shaft had disconnected numerous times. The auto feed for string has never worked from the beginning so I have to stop to get more string. The trimmer looks like its old as it has worn so fast. My old one was great and the only thing that wore out was the cover over the trim line. I would not advise buying this.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, July 1, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can troubleshoot with you. Please email us at socialmedia@psoietcgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can troubleshoot with you. Please email us at socialmedia@psoietcgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: Easy2
Verified Purchase:Yes
Very easy to handle and use. It is easy for a lady to use.
Written by a customer while visiting worx.com
Customer Rating
4
Works great
on April 19, 2021
Posted by: Ochris
Gender:Male
[This review was collected as part of a promotion.] Love this weed eater. It's extremely lite weight. Doesn't wear be out like the heavier gas operated ones. The only downside I've found is the charge does not last long enough for me to do my whole yard in one charging. But i do have a large yard, so if you're trimming a smaller yard, this one is perfect.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience, April 22, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 8 am until 4 pm EST. We'd be more than happy to assist you.
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Gets the Job done!!
on April 24, 2021
Posted by: Anonymous
from Stuttgart Arkansas
Gender:Male
[This review was collected as part of a promotion.] The string trimmer is cordless, operates on 2 batteries. You must charge both batteries before using, it runs great. I use it for trimming around my sidewalks, cuts exactly the way I want. The trimmer is great to have on hand, always use after mowing my yard. Very lightweight and easy to hold.
I would recommend this to a friend!
Response from worx.comBy Brianna H, Customer Experience, May 6, 2021
Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!
Written by a customer while visiting worx.com
Customer Rating
5
Great Trimmer
on June 7, 2021
Posted by: GG52
from Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] Very powerful!! Works great long lasting battery! Best trimmer I have ever owned!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Well balanced!
on June 7, 2021
Posted by: Homeowner 78
from New Columbia Pennsylvania
Gender:Male
[This review was collected as part of a promotion.] This string trimmer is very lightweight and balanced. I wish I would've bought this worx string trimmer a couple years ago. Instead I bought a slightly cheaper trimmer that has given me trouble since I bought it. This worx 40 volt trimmer has been trouble free the batteries last the hour it takes me to trim around the house and many trees in my large yard. I especially like the way it automatically feeds new line out as needed.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Light weight and efficient
on June 16, 2021
Posted by: Carl Rockford
from Rockford,Il
Gender:Male
[This review was collected as part of a promotion.] This is the third Worx product that I've purchased. The WG 183 meets the needs of the homeowner when they want a trimmer to complete the lawn with a finished cut. The only improvement would be to include a replacement spool WA 0007 with in the bundle .
I would recommend this to a friend!
Written by a customer while visiting worx.com