Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
94
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
19
80%of customers recommend this product.
(
106 out of
133)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Posted by: Doris L
from Poughkeepsie, NY
Verified Purchase:Yes
I have had many work's trimmers that I would give a 5 star review to but my reason for a lower review on this one is that the handle is just too long for a short woman.
I would prefer a trimmer with an adjustable handle.
I would prefer a trimmer with an adjustable handle.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: Acruz
from Chicago
Gender:Male
Verified Purchase:Yes
Awesome trimmer love that it's cordless. Works great!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Posted by: ToddInVA
from Virginia
Gender:Male
Verified Purchase:Yes
Huge upgrade over the first generation 20V version. My son burnt the motor out on some tall weeds. The weeds were no match for this 40V trimmer!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Not So Great
on June 24, 2025
Posted by: Cudahy
from California
Gender:Male
Disclaimer: I love Worx tool products. I have many interchangeable products and have found them to be excellent in design and wear. The trimmer however is a different story. I purchased this recently to use around my home for bigger spaces that my smaller trimmer. I've read several reviews that had an issue with the line feeder and it had to do with the way the spools were wound with the spool that came with the new unit. I started using the trimmer as soon as it was delivered and found it to be lighter and easier to use than I expected. However, when it came time to increase the line I never was able to get it to extend. I had to stop and pull on the string in order for it to be able to do the job as expected. Today after getting tired of starting and stopping, I took the spool out and stripped all the line from it and replaced the upper and lower parts of the spool with new string. I followed the directions carefully and made sure the line didn't overlap in the winding. I reinstalled the spool and started trimming again only to have the same problem continue with the new windings. After a longer period of time than I usually give to products with bad design I ripped out the spool and tossed it in the garbage. Whoever designed this particular line feeding mechanism didn't hit it out of the ballpark like most of Worx tools. Please do not let the review prevent you from purchasing other Worx products because you won't be disappointed but this one you can pass by.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 26, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
?????????
on June 12, 2025
Posted by: the plumber
from fenton mi.
[This review was collected as part of a promotion.] its not telescopic; no side wheel for edging; twice the power & twice the string but only half the gaurd sheild, thats weird!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is designed to be a traditional string trimmer rather than a 2-1 trimmer/edger with a side wheel. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is designed to be a traditional string trimmer rather than a 2-1 trimmer/edger with a side wheel. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: JimRD
from Ky
Gender:Male
Verified Purchase:Yes
Just used for the first time today. The double string and two batteries make for faster cutting time. I liked my older curved handle worx trimmer but i love the straight handle of this one. At 6 feet tall it fits my height better. It offers a lighter feel with a longer easy reach!!!
Written by a customer while visiting worx.com
Customer Rating
1
Rotten
on May 26, 2025
Posted by: Mstutz
from Mechanicville, NY
Gender:Female
I purchased a powershare worx trimmer. I previously had one. It was great. The new one stinks. It is not adjust at the head. I have to stop and pull string as automatic feeder does not work. Can't adjust speed. Runs batteries out fast. Has come apart numerous times at the connection where pole connects. Perfect for a lawsuit. Would not recommend buying.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: The Donald
from Florida
Gender:Male
Verified Purchase:Yes
Awesome product. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com