Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
93
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
17
80%of customers recommend this product.
(
106 out of
132)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
Not So Great
on June 24, 2025
Posted by: Cudahy
from California
Gender:Male
Disclaimer: I love Worx tool products. I have many interchangeable products and have found them to be excellent in design and wear. The trimmer however is a different story. I purchased this recently to use around my home for bigger spaces that my smaller trimmer. I've read several reviews that had an issue with the line feeder and it had to do with the way the spools were wound with the spool that came with the new unit. I started using the trimmer as soon as it was delivered and found it to be lighter and easier to use than I expected. However, when it came time to increase the line I never was able to get it to extend. I had to stop and pull on the string in order for it to be able to do the job as expected. Today after getting tired of starting and stopping, I took the spool out and stripped all the line from it and replaced the upper and lower parts of the spool with new string. I followed the directions carefully and made sure the line didn't overlap in the winding. I reinstalled the spool and started trimming again only to have the same problem continue with the new windings. After a longer period of time than I usually give to products with bad design I ripped out the spool and tossed it in the garbage. Whoever designed this particular line feeding mechanism didn't hit it out of the ballpark like most of Worx tools. Please do not let the review prevent you from purchasing other Worx products because you won't be disappointed but this one you can pass by.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 26, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to troubleshoot with you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
3
?????????
on June 12, 2025
Posted by: the plumber
from fenton mi.
[This review was collected as part of a promotion.] its not telescopic; no side wheel for edging; twice the power & twice the string but only half the gaurd sheild, thats weird!
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, June 13, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is designed to be a traditional string trimmer rather than a 2-1 trimmer/edger with a side wheel. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is designed to be a traditional string trimmer rather than a 2-1 trimmer/edger with a side wheel. If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you.
Thank you for choosing Worx tools!
Written by a customer while visiting worx.com
Posted by: JimRD
from Ky
Gender:Male
Verified Purchase:Yes
Just used for the first time today. The double string and two batteries make for faster cutting time. I liked my older curved handle worx trimmer but i love the straight handle of this one. At 6 feet tall it fits my height better. It offers a lighter feel with a longer easy reach!!!
Written by a customer while visiting worx.com
Customer Rating
1
Rotten
on May 26, 2025
Posted by: Mstutz
from Mechanicville, NY
Gender:Female
I purchased a powershare worx trimmer. I previously had one. It was great. The new one stinks. It is not adjust at the head. I have to stop and pull string as automatic feeder does not work. Can't adjust speed. Runs batteries out fast. Has come apart numerous times at the connection where pole connects. Perfect for a lawsuit. Would not recommend buying.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 28, 2025
Hello There!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can properly troubleshoot with you. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Posted by: The Donald
from Florida
Gender:Male
Verified Purchase:Yes
Awesome product. Very light and easy to use.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
Worx WG 183 line trimmer
on April 17, 2025
Posted by: Timothy Alan
from Erwin, Tn
Gender:Male
I like this trimmer very well until the plastic line feed button broke and I cannot find one anywhere.
Response from worx.comBy Worx Customer Service, April 21, 2025
Hello There!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This tool is covered by a 3-year manufacturer’s warranty, and it covers missing and malfunctioning parts. Please email us at worx@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com
Customer Rating
5
Fast, lightweight
on June 1, 2024
Posted by: JJ48
from Brown Deer, WI
Gender:Male
I have a WG184 and wanted a trimmer with 2 feed lines. The WG183 is lightweight and cutting speed is much faster than the WG184. This trimmer is more useful on my residential 1/4 acre lot. The only issue is, like others have mentioned, the line spool that came with it was not wound correctly and the auto feed didnt work. I had to unwind it, cut off the section that melted from heat and rewind it. No big deal. It's also shorter than the WG184, so I have to bend over to cut some areas. I'm 5 ft 11" tall. Overall the WG183 was a great addition to the WG184 that uses .080 line for heavier jobs.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
1
Auto feeder not working / spool cap flies off
on May 28, 2024
Posted by: Joe564
from ohio
Gender:Male
I purchased this unit to replace a very old worx 18v weed trimer I have had for years, well let's list the problems in order 1.st - shaft is not adjustable so you are stuck with the overall length and handle placement. 2nd - the auto feed button is a joke, it feeds when it want's to or just doesn't feed at all. 3rd - the unit is back end heavy so you are constantly fighting to keep the trimmer head down and cutting. 4th - the detachable wheels are re-designed and they sit taller than the old unit did so by sitting higher when you go to use as an edger you have to make several passes to make a clean cut because the string needs to be fully extended or you will miss large sections where the string was barely making contact so you have to go back over it again. 5.th - over all the unit is not worth the price and the extra time it will take you to go back over the same area two and three times which then cut's into the battery life , you would think two 20v batteries would handle an average city lot but NO ! the only thing I am certain of is I wish I had never purchased this unit, Do your self a favor and look at something else this is not the one you want.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, May 30, 2024
Hello Valued Customer!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please email us at socialmedia@positecgroup.com to advise us of your specific issue and we'd be more than happy to help you.
Thank you for choosing Worx!
Written by a customer while visiting worx.com