Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
3
Okay
on June 10, 2021
Posted by: Jo H
from Texas
Gender:Female
I purchased the wrong one. I thought I was getting the one with the wheel. My sister loves the wheel. I wanted something easy on my shoulders. The string was not on correctly so I had to take that apart. I'm not happy with this. I'm sure it would be great for someone stronger. This is my error not the companies.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, June 11, 2021
Thank you for sharing your experience and review! May we recommend trying the WG170? Check it out here https://www.worx.com/20v-gt-revolution-cordless-string-trimmer-wg170-2.html. Thank you for choosing WORX!
I bought this product a few weeks ago and absolutely love it! I opened the box and had it together within 15 minutes. I am a 71 year old woman and am thrilled with how easy it is to use and very light weight! Perfect purchase for me!
I was surprised by the power of this trimmer. Works just as good as my gas trimmer but way lighter to handle. I recommend buying spare batteries as backup.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 10, 2021
Thank you for sharing your experience and review! It is always good to hear that WORX is perfect for all your lawn and garden needs. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
[This review was collected as part of a promotion.] This string trimmer is very lightweight and balanced. I wish I would've bought this worx string trimmer a couple years ago. Instead I bought a slightly cheaper trimmer that has given me trouble since I bought it. This worx 40 volt trimmer has been trouble free the batteries last the hour it takes me to trim around the house and many trees in my large yard. I especially like the way it automatically feeds new line out as needed.
I received my string trimmer with some reluctance because I owned a couple of other battery-powered units from a different maker and they just could not do the job. After a year new batteries did not hold a good charge. Power was lost rather quickly if the unit was challenged. So far this unit has plenty of power.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , May 24, 2021
Hello, thank you for sharing your feedback. It is always good to hear that WORX tools are up for the challenge. Be advised WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. Thank you for choosing WORX!
I've had mine for a couple of years, but only used it a few times. The line feeder never works, I constantly have to take it apart to get the line to feed out. And recently my motor started burning up and almost caught my property on fire while I was using it. I have many Worx products, but the company would not give me a credit for this super dangerous product !