Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
4
Easy to handle.
on June 15, 2021
Posted by: Missmamsey
from Louisville,KY
Lightweight and easier to handle than original GT trimmer.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson, Customer Experience , June 16, 2021
Hi! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us the motivation to make all ours tools easy to use and compatible with your lawn and garden needs. Thank you for choosing WORX!
I was VERY upset at the Battery Life. I have other Worx trimmers and Battery Life is MUCH Batter with them. Wish they would bring BACK the 32V Trimmer.
No, I would not recommend this to a friend.
Response from worx.comBy Destynee E, Customer Experience , June 14, 2021
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. WORX offers 4.0Ah batteries, as well as, 6.0Ah batteries that provide longer runtime than our standard 2.0Ah batteries. Please contact our Solution Center Team at 855-279-0505 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 3 pm EST. We'd be more than happy to assist you.
I have purchased both the wg180 and wg183.....love both of them. easy to use and lightweight so I am able to hold correctly. Concern is after replacing the 180 spool cap recently....I purchased the 183, used 3 times and the spool cap on 183 flew off. it came apart and I have had to order a new spool cap for it. Why is the spool cap and 4 refill spools available but the spool cap for 183 is out of stock......I purchased the spools iin my previous order. Thanks for your answer. Sue
I purchased the wrong one. I thought I was getting the one with the wheel. My sister loves the wheel. I wanted something easy on my shoulders. The string was not on correctly so I had to take that apart. I'm not happy with this. I'm sure it would be great for someone stronger. This is my error not the companies.
I would recommend this to a friend!
Response from worx.comBy Lucy R, Customer Experience, June 11, 2021
Thank you for sharing your experience and review! May we recommend trying the WG170? Check it out here https://www.worx.com/20v-gt-revolution-cordless-string-trimmer-wg170-2.html. Thank you for choosing WORX!
I bought this product a few weeks ago and absolutely love it! I opened the box and had it together within 15 minutes. I am a 71 year old woman and am thrilled with how easy it is to use and very light weight! Perfect purchase for me!
I was surprised by the power of this trimmer. Works just as good as my gas trimmer but way lighter to handle. I recommend buying spare batteries as backup.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , June 10, 2021
Thank you for sharing your experience and review! It is always good to hear that WORX is perfect for all your lawn and garden needs. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.