Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
1
Too long and heavy!
on August 14, 2021
Posted by: JJ25
from Van Buren, Ar
Gender:Female
I purchased this thinking it would be similar to all my other Edger/trimmers I have purchased in the past. This one was too long and no way to adjust it to my height. No way to edge sidewalks and no roller wheels. It weighed so much and I’m 75 years old and this product was a very big disappointment. I returned this and ordered a much smaller one.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 16, 2021
We appreciate your review and honest feedback. We are also happy to know that you have found one of our more lightweight models. Thank you for choosing WORX!
[This review was collected as part of a promotion.] I'm glad that I purchased the 40 volt. The 20 volt might not been good enough for me. It's light-weight & the string holds up pretty well.
I bought this after my gas weedeater finally died. I fought the bump feed for about 2 years before that, so I was looking for something without that feature. The auto feed is awesome! I went through 4 batteries without touching the string. The only problem I have is that I have a decent sized yard with lots of trees and a 410 ft privacy fence. This caused me to have to charge in the middle of weedeating which is very annoying.
I have had this trimmer now for almost 4 months and was waiting to see how it held up and performed during the spring and summer growing months on my St. Augustine lawn. I must say it gets the job done nicely.
I have always had a gas power edger for edging and prefer the look they deliver. If you expect this unit to deliver the some results you will be disappointed. But as I learned, one you have used the unit and ‘trained’ your lawn and yourself you will be happy with the results. Lightweight, simple to change line, long life battery, and easily configured for all trimming and edging jobs makes it a plus. It does go through line rather quickly and I was used to heavier line that holds up better when edging. But ease of installing and threading the new spools makes up for the size issue somewhat. Overall, it is a good tool and worth the money
I bought this a couple months ago and the batteries last maybe 15 minutes before they need a 4 hour charge. Not sure if I just got bad batteries but this has been a disappointment.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, July 21, 2021
We appreciate you choosing WORX and sharing your feedback and review. Please ensure the batteries have been fully charged before use. This trimmer provides up to 45 minutes of run time. Run time will vary from user to user as everyone works differently. This trimmer also comes with the WA3770 dual charger. It takes each supplied battery (WA3525 2.0Ah 20 Volt battery) 1 hour to charge. You have the option to charge one battery at a time, or both batteries can be charged at the same time. When charging two batteries at the same time, it will take 130 minutes, just a little over 2 hours. Please be sure that the batteries are being fully charged for maximum run time. If you have more questions, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you!