Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
5
Powerful product, gets the job done quickly
on September 14, 2021
Posted by: Tibo
from Arizona
Gender:Male
[This review was collected as part of a promotion.] I had the old 19V Trimmer and upgraded to this one. I am now able to completely trim my lawn 3 times before the batteries need to be charged. It is a very powerful and cuts thick grass and weeds with ease.
[This review was collected as part of a promotion.] I bought 4 - 40v Power share because the price was right with all that was in the kit, charger , batteries and a very powerful trimmer
[This review was collected as part of a promotion.] I bought this about a month ago it was working a bit better than my previous one and I find it easier to use since it’s lighter than my previous however I went to use it for the 3 maybe 4th time and it’s no longer working at all. Batteries fully charged getting full lights go to start it and it’s just not doing anything I looked it all over I don’t see anything wrong with it it’s just died after about a month if it wasn’t for that I’d give a higher rating.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, September 7, 2021
Thank you for bringing this to our attention. We appreciate your feedback and review. Remember your WORX trimer is covered under a warranty. I am happy to help! Please be on the lookout for an email from me soon!
Our trimmer has had one summer's worth of use as this review is being written. If I'm having my 15-year-old granddaughter mow the lawn, she uses this trimmer for areas where I'd worry about her using the lawn mower (working around rocks etc.). I've used it to clear weeds in large areas, and the battery holds up for a useful amount of time. I don't think I'd say that the battery is good for a full acre, but it's adequate for our quarter-acre lot.
I think highly enough of this trimmer that I bought another one for use at a second home.
I used this for the first time. It is horrible. I had to fix the strings 4 times and then gave up. This tool is no better than any of the typical weed wackers out there. Highly disappointed.
No, I would not recommend this to a friend.
Response from worx.comBy Portia M., Customer Experience, August 30, 2021
Thank you for sharing your feedback with us. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. You can try resetting the auto-feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto-feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto-feed feature. There is no need to bump the trimmer on the ground.
To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter. Please never hesitate to contact our Solution Center Team at 1-866-354-9679 Monday through Friday from 9 am until 6 pm EST!
Bought this to replace my two-stroke weed eater, best choice i've made. It's powerful and the string last a great deal longer than what i've been using. Great trimmer!
[This review was collected as part of a promotion.] I bought this about a month ago n it is the easiest weed wacker I ever used! It last a long time running on the batteries! I do my hole yard n still have battery left!