Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
94
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
19
80%of customers recommend this product.
(
106 out of
133)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
3
easy to use
on May 23, 2022
Posted by: RK 55
from Rushville, NE
Gender:Female
I'm looking at purchasing a WORX WG 183 cordless grass trimmer. It shows an automatic feed in the diagram but in description it says it feeds 1/4 inch when started. Do you have to turn it off and on to feed the line or do you push the feed button to extend the line?
Response from worx.comBy Heaven Johnson, Customer Experience , August 8, 2022
Hello! The WG183 does not have a Command Feed so you are correct the line feeds 1/4 in when started after a minimum resting period of approximately 5 mins. If you are interested in the Command Feed feature we recommend the 40V Power Share 13" Cordless String Trimmer & Wheeled Edger (2x20V) WG184.
Written by a customer while visiting worx.com
Customer Rating
1
Battery charger didn’t work
on May 19, 2022
Posted by: KMO58
from Kansas
Gender:Female
Normally I’ve had good luck with worx trimmers. This one took a long time to arrive via fed ex and then wouldn’t charge at all. Had to return and am still waiting on my refund.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
It ok
on May 11, 2022
Posted by: jabs22
from Texas
Gender:Male
I bought this last summer. If you have Saint Augustine grass and edge sidewalks and driveways its not as helpful as I hoped. It edges the same as my regular worx weed trimmer. I will have to buy a gas power trimmer to edge. I'm a fan of worx products so just being honest with this review. It may be great for other grasses
Response from worx.comBy Destynee Edwards, Customer Experience , July 20, 2022
Hello Valued Customer! It's unfortunate to learn that your 40V Power Share Cordless 13" String Trimmer fell below your purchase expectation. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
3
Works Great - Battery Life Inadequate
on May 6, 2022
Posted by: PamD7267
from Whitesville, Kentucky
Gender:Female
[This review was collected as part of a promotion.] The equipment is lightweight and easy to assemble but the battery only lasted 20 minutes which is not enough time even for a small yard.
Response from worx.comBy Destynee Edwards, Customer Experience , May 11, 2022
Hello Valued Customer. Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Our 20V batteries work on various tools and have average runtimes of up to 30 minutes. Should you have any additional questions, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com
Customer Rating
4
Not too heavy....
on May 4, 2022
Posted by: Circuitmonkeyfarms
from California
Gender:Female
I use it on an overgrown acre. Wish the battery life was longer, I only get 40 minutes a day but this growth is thick and rascally. Easy to lift and handle, good power, but you have to treat it right. Good balance of power and function.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use!!
on April 21, 2022
Posted by: JosieChuck
from West Point, AL
Gender:Female
[This review was collected as part of a promotion.] Just bought this trimmer because I can not use the one that my husband uses. His is heavy and hard for me to use. The Worx trimmer is so light that I was able to trim around the house and dog pen with no issues! I really feel that I can help my husband now with the yard work!!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great power and does the job of a professional.
on April 13, 2022
Posted by: Clifford007
from Ocala, FL
Gender:Male
[This review was collected as part of a promotion.] This is a real string trimmer, as powerful as any gas trimmer. Here in the south the grass grows quick and we strong powerful trimmer, the dual line really helps also. I can use it as an edger or string trimmer.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Lightweight, yet strong enough to get the job done
on April 7, 2022
Posted by: Philip65
from WINSTON SALEM , NC
Gender:Male
[This review was collected as part of a promotion.] I like that with its light weight and strength I am able to do a precision job of cutting around borders and plants
I would recommend this to a friend!
Written by a customer while visiting worx.com