Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(149 Reviews)
Rating breakdown 149 reviews
5 Stars
93
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
17
80%of customers recommend this product.
(
106 out of
132)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
5
40 volt trimmer can cut some big weeds!!!!
on June 7, 2022
Posted by: Pat Mill
from Ashmore, IL
Gender:Female
I had a 20 volt WORX trimmer and loved it. I upgraded to a 40 volt (which used 2 of my same 20 volt batteries). Amazed at how much difference in power. Very light-weight to handle (I am 80 years old) and it plays havoc with the weeds!! We have several steep hillsides that we have to weed eat every couple weeks. String is very strong.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Extra power!
on June 6, 2022
Posted by: Wenarg
from Oklahoma
Gender:Female
We bought this to handle tougher areas because it has more power and a dual string. It has not disappointed! We will not go back to a gas weed eater ever again!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on June 6, 2022
Posted by: tlc67
Gender:Male
Easy to use and light weight
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
on June 3, 2022
Posted by: Paul77
from Fredonia, New York
Gender:Male
I can not believe that worx hasn't come up with a better idea for the cap that holds the spool on. They are forever having to be replaced. Try to find one in your local store, impossible.. The web site says it's out of stock. So it hangs in the garage.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 25, 2022
Hello Valued, thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on June 3, 2022
Posted by: Lolly685
from Indiana
Gender:Female
I bought my first one 3 years ago and was very happy with it. The batteries didn’t keep charge so I purchased a new one. It is perfect for me,light weight for a small lady.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
easy to use
on May 23, 2022
Posted by: RK 55
from Rushville, NE
Gender:Female
I'm looking at purchasing a WORX WG 183 cordless grass trimmer. It shows an automatic feed in the diagram but in description it says it feeds 1/4 inch when started. Do you have to turn it off and on to feed the line or do you push the feed button to extend the line?
Response from worx.comBy Heaven Johnson, Customer Experience , August 8, 2022
Hello! The WG183 does not have a Command Feed so you are correct the line feeds 1/4 in when started after a minimum resting period of approximately 5 mins. If you are interested in the Command Feed feature we recommend the 40V Power Share 13" Cordless String Trimmer & Wheeled Edger (2x20V) WG184.
Written by a customer while visiting worx.com
Customer Rating
1
Battery charger didn’t work
on May 19, 2022
Posted by: KMO58
from Kansas
Gender:Female
Normally I’ve had good luck with worx trimmers. This one took a long time to arrive via fed ex and then wouldn’t charge at all. Had to return and am still waiting on my refund.
No, I would not recommend this to a friend.
Response from worx.comBy Worx Customer Service, August 24, 2022
Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 7 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
3
It ok
on May 11, 2022
Posted by: jabs22
from Texas
Gender:Male
I bought this last summer. If you have Saint Augustine grass and edge sidewalks and driveways its not as helpful as I hoped. It edges the same as my regular worx weed trimmer. I will have to buy a gas power trimmer to edge. I'm a fan of worx products so just being honest with this review. It may be great for other grasses
Response from worx.comBy Destynee Edwards, Customer Experience , July 20, 2022
Hello Valued Customer! It's unfortunate to learn that your 40V Power Share Cordless 13" String Trimmer fell below your purchase expectation. We appreciate you bringing this to our attention. Should you wish to leave us with additional feedback or have any questions. Please don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you.
Written by a customer while visiting worx.com