Customer reviews from worx.com
WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Average customer rating
4.1
(152 Reviews)
Rating breakdown 152 reviews
5 Stars
94
4 Stars
23
3 Stars
11
2 Stars
5
1 Star
19
80%of customers recommend this product.
(
106 out of
133)
Customer Reviews for WORX - WG183 40V 13-Inch Cutting Diameter Cordless Straight Shaft Grass Trimmer (2 x 2.0 Ah Batteries & 1 x Charger) - Orange
Customer Rating
3
Disappointed!
on June 16, 2022
Posted by: lbenn
from Somerville, OH
Gender:Female
I bought this trimmer less than 1 year ago and loved it. I had even recommended this to others! However, a couple weeks ago, the power started cutting out on a full battery. I discovered that the handle had cracked across right below the round start button for some reason! Perhaps the dual batteries are too heavy on the top end of it? I love this trimmer and hope for a response as to why this has happened. Hopefully. Worx will stand behind their product and compensate me for a brand new one as it is still under warranty. I anxiously await your response. Thank you.
I would recommend this to a friend!
Response from worx.comBy Heaven Johnson , Customer Experience , August 24, 2022
Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you have any further inquiries our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Written by a customer while visiting worx.com
Customer Rating
5
Great tool!
on June 15, 2022
Posted by: RichT66
from Wellington County, ON
Gender:Male
[This review was collected as part of a promotion.] This is my first battery powered string trimmer and it has been great! I'm very pleased with the power and the ability to cut longer grass and thick weeds. The batteries also last an acceptable amount of time for what I am doing. I would definitely recommend this to anyone.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great Features
on June 9, 2022
Posted by: Eden
from West Virginia
Gender:Female
I bought this for my son. He really likes it. Makes his weed eating so much easier. We are disappointed at the high cost of replacement spools.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
40 volt trimmer can cut some big weeds!!!!
on June 7, 2022
Posted by: Pat Mill
from Ashmore, IL
Gender:Female
I had a 20 volt WORX trimmer and loved it. I upgraded to a 40 volt (which used 2 of my same 20 volt batteries). Amazed at how much difference in power. Very light-weight to handle (I am 80 years old) and it plays havoc with the weeds!! We have several steep hillsides that we have to weed eat every couple weeks. String is very strong.
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Extra power!
on June 6, 2022
Posted by: Wenarg
from Oklahoma
Gender:Female
We bought this to handle tougher areas because it has more power and a dual string. It has not disappointed! We will not go back to a gas weed eater ever again!
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
5
Great trimmer
on June 6, 2022
Posted by: tlc67
Gender:Male
Easy to use and light weight
I would recommend this to a friend!
Written by a customer while visiting worx.com
Customer Rating
3
on June 3, 2022
Posted by: Paul77
from Fredonia, New York
Gender:Male
I can not believe that worx hasn't come up with a better idea for the cap that holds the spool on. They are forever having to be replaced. Try to find one in your local store, impossible.. The web site says it's out of stock. So it hangs in the garage.
No, I would not recommend this to a friend.
Response from worx.comBy Heaven Johnson , Customer Experience , August 25, 2022
Hello Valued, thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you!
Thank you for choosing WORX!
Thank you for choosing WORX!
Written by a customer while visiting worx.com
Customer Rating
5
Easy to use
on June 3, 2022
Posted by: Lolly685
from Indiana
Gender:Female
I bought my first one 3 years ago and was very happy with it. The batteries didn’t keep charge so I purchased a new one. It is perfect for me,light weight for a small lady.
I would recommend this to a friend!
Written by a customer while visiting worx.com