Customer reviews from frigidaire.com
Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Average customer rating
4.4
(2,606 Reviews)
Rating breakdown 2,606 reviews
5 Stars
1,613
4 Stars
636
3 Stars
184
2 Stars
65
1 Star
108
Customer Reviews for Frigidaire - 24" Top Control Built-In Stainless Steel Tub Dishwasher with 3rd Rack, MaxDry, and 49 dBA - Stainless Steel
Customer Rating
2
Would not buy again
on October 25, 2023
Posted by: winterj
Over separate loads I have found flatware, bowls and saucers with food left on them. I load and run the sink water to hot before running per the manufacturers instructions. There is also much to be desired when I open the door to wet dishes after using the heat dry function.
My old dishwasher was far superior, even with its age. It was also definitely was not an expensive model.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 26, 2023
We're sorry to hear that this was your experience with your dishwasher, and we thank you for bringing this to our attention. We can certainly understand your frustration and to continue working with you to ensure you have a dishwasher that is working as designed! We would be happy to see if we have any options available to help. At your convenience, please chat with us directly by going to www.frigidaire.com or calling us at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very quiet and quite efficient
on October 24, 2023
Posted by: NancyCL
[This review was collected as part of a promotion.] This dishwasher has it all...many cycles, washes very well, and dries extremely well, and the best part is how quiet it is. Also, the buttons aren't visible making this look smooth and sleek.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this dishwasher
on October 23, 2023
Posted by: Puddleski
[This review was collected as part of a promotion.] We’ve had this dishwasher for 6 months. It’s very quiet and our dishes come out very clean. We highly recommend this dishwasher
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 23, 2023
Posted by: Schmidt
[This review was collected as part of a promotion.] Perfect for my needs
Written by a customer while visiting frigidaire.com
Customer Rating
5
Really great dishwasher
on October 23, 2023
Posted by: Johnlk2
[This review was collected as part of a promotion.] It works great and is very quiet, sometimes we have to open it to make sure it’s running.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Dishwasher you wont help fix or replace
on October 18, 2023
Posted by: FredAA
I purchased this dishwasher and had the unit less than 30 days and it stopped working. I had your service provider come out and try to order parts. Parts back ordered and not available, this took over 30 days to find out. Now you are asking me to wait another 7 business days to approve you replacing it. I have all Frigidaire appliances in my house. I will never buy another one of your products again. You apparently do not stand by your products and your servicing of said products is awful as well. I will be putting a review for this on all major sellers of your products as well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 20, 2023
Hi, Fred. We're sorry to hear that this is what you encountered with your new refrigerator. We hope that help was offered and provided accordingly. Frigidaire is always here to help, and we want to further investigate your issue. Please don't hesitate to contact us via live chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
on October 18, 2023
Posted by: ALtelleen
[This review was collected as part of a promotion.] I find that it doesn’t dry as well as my previous machine
Also, I need to scrub the plates more than I had to my old machine. The treys do not glide as smoothly either
Also, I need to scrub the plates more than I had to my old machine. The treys do not glide as smoothly either
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 19, 2023
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't meet your expectations. We want to make sure you're getting all the assistance you need. Should you need further assistance, please reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will dive right in.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 16, 2023
Posted by: Granny 58
[This review was collected as part of a promotion.] The only thing I am disappointed about the dishwasher is that the end light dies not go off when the doir is opened after cycle is done.
Written by a customer while visiting frigidaire.com